Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Missy Powell

Timberlake

Work Preference

Job Search Status

Not actively looking

Desired Job Title

New Patient Oncology CoordinatorMedical Staff AssistantPatient Access SpecialistPatient RegistrarPatient Access Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Timberlake, NC
Open to relocation: No

Salary Range

$55000/yr - $200000/yr

Important To Me

Career advancementWork-life balancePaid time offWork from home optionHealthcare benefitsCompany Culture401k match

Summary

Detail-oriented professional with extensive experience in patient coordination and record management at Duke GU Oncology. Demonstrated success in enhancing client satisfaction through effective communication and meticulous attention to detail. Proficient in Epic for efficient scheduling and documentation, ensuring seamless patient access and care delivery.

Overview

25
25
years of professional experience

Work History

New Patient Oncology Coordinator

Duke GU Oncology
02.2023 - Current
  • Receive fax referrals through right fax and register and enter patient referral in Epic
  • Make sure that all records/images/Pathology are retrieved prior to new patient appt
  • Scan all records to Solarity
  • Keep spreadsheet of new patient records request up to date
  • Take and schedule patient appointment through phone que
  • Schedule patients from the work que

Medical Staff Assistant

Duke Endocrinology
Durham
09.2019 - 02.2023
  • Company Overview: (Remote)
  • Use Epic to schedule appointments for doctor visits and procedures.
  • Receive, record and address incoming and outgoing communication via telephone and email.
  • Receive and route laboratory/radiology results to correct clinical staff members.
  • Request records and imaging for new patients.
  • Enter radiology and laboratory orders for provider signatures.
  • Pull records in Care Everywhere.
  • Manage waitlist for returning patients.
  • (Remote)

Patient Access Specialist

Duke Orthopedics
Durham
04.2018 - 09.2019
  • Collected and validated patient demographics and insurance information.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Facilitated communication between patients and various departments and staff.
  • Helped enter referrals in timely manner to get patients scheduled correctly.

Patient Registrar

Granville Medical Center
Oxford
06.2006 - 04.2018
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Accurately inputted patient and insurance information into company's computer system using Meditech.
  • Coordinated with nursing staff to process and direct patients to appropriate departments.
  • Collected and processed co-payments and out-of-pocket charges using Meditech.
  • Visited patients' rooms to collect insurance and financial information required for registrations.
  • Assembled and disassembled patient charts based on specific departmental policies.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Registered and verified patient records before triage with most up-to-date information.

Education

High School Diploma -

Person Senior High School
Roxboro, NC
06.1997

Skills

  • Medical terminology
  • Self-sufficiency
  • Team collaboration
  • Effective communication
  • Multitasking
  • Attention to detail
  • Client management
  • Recordkeeping
  • Task prioritization
  • Document control

References

References available upon request.

Timeline

New Patient Oncology Coordinator

Duke GU Oncology
02.2023 - Current

Medical Staff Assistant

Duke Endocrinology
09.2019 - 02.2023

Patient Access Specialist

Duke Orthopedics
04.2018 - 09.2019

Patient Registrar

Granville Medical Center
06.2006 - 04.2018

High School Diploma -

Person Senior High School

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Missy Powell