Miriam Rodriguez
Garner
Summary
Seasoned Property Manager with 14 years of experience, adept at overseeing large-scale residential communities and enhancing operational efficiency. Proven track record in increasing occupancy rates, reducing delinquencies, and negotiating vendor contracts. Seeking to leverage expertise in tenant relations, budget management, and team leadership in a property manager role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Manager
Hawthorne Residential Partners
Fuquay-Varina
08.2024 - Current
- Directly manage property operations, ensuring compliance with company policies and best practices to sustain high occupancy and tenant satisfaction.
- Lead a team of staff members, fostering a collaborative environment that aligns with organizational goals and enhances operational efficiency.
- Develop and implement targeted marketing strategies and tenant retention initiatives, resulting in a significant increase in occupancy rates.
- Establish and enforce rent collection procedures, ensuring adherence to lease agreements and minimizing delinquency rates.
- Build and maintain strong relationships with vendors and contractors to secure cost-effective maintenance and property improvements.
Property Manager
RMR Group
Raleigh
11.2018 - 08.2024
- Oversee property operations encompassing leasing, maintenance, and tenant relations to sustain high occupancy and tenant satisfaction.
- Lead a team of staff members to meet organizational goals and promote a cooperative work environment.
- Implement marketing and tenant retention initiatives that yield a 11% occupancy rate increase, enhancing revenue.
- Establish rent collection procedures and enforce lease agreements to minimize delinquencies and bolster financial health.
- Negotiate with vendors and contractors for economical property maintenance and improvements, ensuring solid community and business relationship
Community Manager
Associa HRW
Raleigh
08.2017 - 11.2018
- Oversee comprehensive supervision and interaction with stakeholders, including homeowners, vendors, and board members, ensuring smooth operations across multiple homeowners associations.
- Execute all administrative and management tasks to align with Board of Directors' directives and compliance with management agreements and governance documents.
- Administer accounts payable procedures and financial processes, including the creation and execution of annual budgets, and conduct monthly financial report analyses.
- Manage vendor relationships and contracts, including renegotiation to achieve cost savings, and conduct monthly property inspections to identify and address concerns.
Assistant Property Manager
Hawthorne
Raleigh
09.2016 - 08.2017
- Efficiently administered property operations, including the coordination of maintenance activities, vendor performance oversight, and facilitation of apartment viewings and leasing, ensuring high standards of service and tenant satisfaction.
- Managed receivable accounting for a sizable property portfolio, demonstrating strong financial acumen and proficiency in industry-specific software, contributing to a reduction in account delinquencies.
- Executed legal proceedings for evictions and writs of possession, while maintaining compliance with rental and collection regulations, showcasing adeptness in legal aspects of property management.
Assistant Property Manager
Drucker and Falk
Raleigh
10.2013 - 08.2016
- Administered property operations, ensuring compliance with company policies and oversaw maintenance activities, contributing to a well-managed living environment.
- Facilitated leasing processes, including apartment showings, applicant screening, and rent collection, optimizing occupancy rates and financial performance.
- Managed accounts receivable for a portfolio of 600 units, adeptly negotiating vendor contracts and effectively handling eviction procedures to maintain fiscal stability.
Education
Diploma -
Hoboken High School
Early Childhood Certificate -
Montclair State University
Skills
- Service Driven
- Excellent Customer Service
- Dynamic
- Efficiency Driven
- Self-Starter
- Time Management
- Relationship Building
- Vendor Management
- Contract Negotiation
- Marketing
- Leasing
- Budgeting
- Tenant Relations
- Delinquency Reduction
- Property Maintenance
- Capital Improvements
- Yardi
- Sales
- Organizational Skills
- Multi-Tasking
- Written Communication
- Verbal Communication
- Customer Service
- HUD Regulations
- Section 8
- Database Management
Certification
- Bi-Lingual, None
- CSP Designation (Certified Sales Professional), None
Timeline
Community Manager
Hawthorne Residential Partners
08.2024 - Current
Property Manager
RMR Group
11.2018 - 08.2024
Community Manager
Associa HRW
08.2017 - 11.2018
Assistant Property Manager
Hawthorne
09.2016 - 08.2017
Assistant Property Manager
Drucker and Falk
10.2013 - 08.2016
Diploma -
Hoboken High School
Early Childhood Certificate -
Montclair State University