Miranda Troy
Raleigh
Summary
Experienced Bus Aide specializing in student safety and behavior monitoring. Skilled in conflict resolution and team collaboration, ensuring adherence to safety protocols while maintaining a positive environment. Strong background in assisting students with disabilities and effectively communicating with staff, students, and caregivers. Current First Aid and CPR certified, committed to fostering secure and supportive transportation for all students.
Overview
11
11
years of professional experience
Work History
Bus Aide
Wake County Public Schools
5625 Dillard Drive, Cary
12.2014 - Current
- Assisted students in boarding and disembarking from buses safely.
- Monitored student behavior to uphold safety protocols and foster a secure environment.
- Communicated effectively with drivers regarding student needs and concerns.
- Collaborated with school staff to streamline transportation process and enhance student experience.
- Reported incidents or issues to school administration to maintain safety and compliance.
- Worked to be a good role model to students by demonstrating positive behaviors, maintaining appropriate dress and showing solid work ethic.
- Communicated with bus driver to inform about student safety or request assistance.
Education
Diploma - Medical Assistant
Gwinnett College
Raleigh, NC11-2013
GED -
Wake Technical Community College
Raleigh, NC04-2009
Diploma - Medical Coding Billing
Gwinnett College
Raleigh, NCSkills
- Student safety
- Emergency procedures
- Behavior monitoring
- Transport logistics
- Student interaction
- Conflict resolution
- Communication techniques
- Customer service
- Team collaboration
- Attention to detail
- Report writing
- Role modeling
Timeline
Bus Aide
Wake County Public Schools
12.2014 - Current
Diploma - Medical Assistant
Gwinnett College
GED -
Wake Technical Community College
Diploma - Medical Coding Billing
Gwinnett College