Mirabella Edwards
Salemburg,NC
Summary
Talented server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Motivated with engaging personality and flexible approach. Worked with kids and adults alike. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Cordial and hospitable with experience creating welcoming atmosphere and giving great service to customers and restaurant guests. Partners with team members to serve food and beverages that meet or exceed guests' expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Carolina Pizza
08.2024 - 10.2024
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked fast paced game days and got to know the local community better
Crew Member/Shift Leader
Jersey Mikes
10.2021 - 07.2024
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Handled money and bank runs
- Opened and closed the store solo
Wait Staff Member
Highway 55
02.2023 - 05.2023
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Lifeguard/Swim Instructor/Child Watch
YMCA
10.2022 - 02.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Responded to emergency situations in a timely, efficient manner.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Bachelor -
Appalachian State University
Boone, NC05-2028
High School Diploma -
Lakewood High School
Salemburg, NC06-2024
Skills
- Order accuracy
- POS system operation
- Food Preparation
- First aid and CPR
- Lifeguard procedures
- Team collaboration
- Leadership
- Creativity
- Teaching Skills
- Money Management
- Communication / Engagement
- Time management
- Quick Learner
- Diligent
Accomplishments
Bronze Award In Girl Scouts
Certification
Lifeguard Certified
CPR Certified
Serve Safe Certified
Languages
English
Native or Bilingual
Timeline
Wait Staff Member
Carolina Pizza
08.2024 - 10.2024
Wait Staff Member
Highway 55
02.2023 - 05.2023
Lifeguard/Swim Instructor/Child Watch
YMCA
10.2022 - 02.2023
Crew Member/Shift Leader
Jersey Mikes
10.2021 - 07.2024
Bachelor -
Appalachian State University
High School Diploma -
Lakewood High School
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