Miles Eustis
Asheville
Summary
Experienced program assistant with a background in psychology, seeking roles that utilize strong communication skills to foster collaboration and create a positive impact. Skilled in research methods and team coordination, eager to contribute knowledge and skills to a dynamic environment. Goal-oriented and passionate about program coordination, marketing, and public health. Excited to explore opportunities to make meaningful contributions to individuals and communities. Dedicated to promoting mental health and well-being through engaging content, effective marketing strategies, and online mental health awareness initiatives.
Overview
2
2
years of professional experience
Work History
ACTT Program Assistant
October Road, Inc.
05.2024 - Current
- Led the daily meeting and managed the scheduling of client visits throughout the day
- Assumed additional responsibility in team lead's absence, ensuring seamless execution of daily operations
- Oversaw HIPAA-compliant documentation for a caseload of over 100 clients with mental health and substance use disorders, predominantly in Buncombe and Henderson County, North Carolina
- Facilitated communication between Qualified Professionals, payer sources, care facilities, and client guardians, ensuring seamless coordination and information exchange
- Attended to client goals as needed, helping set up transportation, fulfill temporary housing goals, and triage for high acuity clients
Research Assistant
The Social Development Lab at NCSU
08.2022 - 05.2023
- Company Overview: A developmental psychology lab at NC State University specializing in childhood and adolescent development
- Interviewed children ages 4-10 as part of a research study at Marbles' Kids Museum in downtown, Raleigh, NC, which investigated age-related differences in children's reasoning about rule-breaking
- Maintained strict confidentiality and ethical standards in handling sensitive participant information, upholding the integrity of the research process
- Reviewed and sorted hundreds of qualitative entries from study participants for various studies conducted within the lab; used reliability matrices to cross-reference data with other research assistants to assure best coding practices
- A developmental psychology lab at NC State University specializing in childhood and adolescent development
Education
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC05.2023
Skills
- Microsoft Office
- Google Suite
- Strong interpersonal skills
- Ethically aware
- Detail-oriented
- Excellent communication skills
- Creative problem solving
- Proactive and self-motivated
- Mentoring
- Psychology background
- Empathetic
Timeline
ACTT Program Assistant
October Road, Inc.
05.2024 - Current
Research Assistant
The Social Development Lab at NCSU
08.2022 - 05.2023
Bachelor of Arts - Psychology
North Carolina State University
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