Miles Eustis
Asheville
Summary
Experienced program assistant with a background in psychology, seeking roles that utilize strong communication skills to foster collaboration and create a positive impact. Skilled in research methods and team coordination, eager to contribute knowledge and skills to a dynamic environment. Goal-oriented and passionate about program coordination, marketing, and public health. Excited to explore opportunities to make meaningful contributions to individuals and communities. Dedicated to promoting mental health and well-being through engaging content, effective marketing strategies, and online mental health awareness initiatives.
Overview
2
2
years of professional experience
Work History
ACTT Program Assistant
October Road, Inc.
Asheville, NC
05.2024 - Current
- Led the daily meeting and managed the scheduling of client visits throughout the day
- Assumed additional responsibility in team lead's absence, ensuring seamless execution of daily operations
- Oversaw HIPAA-compliant documentation for a caseload of over 100 clients with mental health and substance use disorders, predominantly in Buncombe and Henderson County, North Carolina
- Facilitated communication between Qualified Professionals, payer sources, care facilities, and client guardians, ensuring seamless coordination and information exchange
- Attended to client goals as needed, helping set up transportation, fulfill temporary housing goals, and triage for high acuity clients
Research Assistant
The Social Development Lab at NCSU
Raleigh, NC
08.2022 - 05.2023
- Company Overview: A developmental psychology lab at NC State University specializing in childhood and adolescent development
- Interviewed children ages 4-10 as part of a research study at Marbles' Kids Museum in downtown, Raleigh, NC, which investigated age-related differences in children's reasoning about rule-breaking
- Maintained strict confidentiality and ethical standards in handling sensitive participant information, upholding the integrity of the research process
- Reviewed and sorted hundreds of qualitative entries from study participants for various studies conducted within the lab; used reliability matrices to cross-reference data with other research assistants to assure best coding practices
- A developmental psychology lab at NC State University specializing in childhood and adolescent development
Education
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC05.2023
Skills
- Microsoft Office
- Google Suite
- Strong interpersonal skills
- Ethically aware
- Detail-oriented
- Excellent communication skills
- Creative problem solving
- Proactive and self-motivated
- Mentoring
- Psychology background
- Empathetic
Timeline
ACTT Program Assistant
October Road, Inc.
05.2024 - Current
Research Assistant
The Social Development Lab at NCSU
08.2022 - 05.2023
Bachelor of Arts - Psychology
North Carolina State University