Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mikesse Gainey

Winston-Salem

Summary

Enthusiastic management trainee with experience in team leadership and staff training. Skilled in multitasking and ensuring customer satisfaction, ready to contribute to a thriving work culture and improve operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Management Trainee

Taco Bell
Winston-Salem, NC
04.2023 - 01.2024
  • Assisted in daily operations, ensuring efficient service and customer satisfaction.
  • Executed training programs for new team members to enhance service quality.
  • Maintained cleanliness and organization of workspaces, adhering to health regulations.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Handled day-to-day customer or client questions via telephone or email.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

General Production Worker

Tyson Foods
Wilkesboro, NC
08.2018 - 05.2019
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Consistently met or exceeded performance metrics through a commitment to excellence and continuous professional development.

Education

Associate of Science -

Mayland Comm
Winston-Salem, NC

No Degree - Business Administration

Forsyth Technical Community College
Winston-Salem, NC
04-2036

Skills

  • Customer service
  • Staff supervision
  • Customer relations
  • Sales techniques
  • Negotiation
  • Marketing
  • Business administration
  • Team leadership
  • Multitasking
  • Teamwork and collaboration
  • Problem resolution
  • Training and development
  • Positive attitude

Accomplishments

.I achieved my basic construction

.I have completed and received my osha 10 certification

.

Certification

osha 10

basic construction

Languages

English
Professional Working

Timeline

Management Trainee

Taco Bell
04.2023 - 01.2024

General Production Worker

Tyson Foods
08.2018 - 05.2019

Associate of Science -

Mayland Comm

No Degree - Business Administration

Forsyth Technical Community College
Mikesse Gainey