Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Piotrowski

Dunn

Summary

Dynamic and results-driven Store Manager at Dicks Sporting Goods with a proven track record in operational budgeting and strategic planning. Successfully enhanced customer satisfaction ratings through effective team coaching and relationship management, driving significant sales growth while maintaining inventory accuracy and minimizing shrinkage.

Overview

39
39
years of professional experience

Work History

Store Manager

Dicks Sporting Goods
05.2015 - Current


  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Led store teammates successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached teammates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

General Manager

Best Buy
10.2006 - 05.2015
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and contract details.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Store Director

Meijer
10.1986 - 10.2006
  • Developed new store location from ground up by hiring and training efficient team.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.

Vehicle Dispatcher/Operator Specialist

United States Air Force, USAF
12.1988 - 12.1992
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of 200 fleet vehicles.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.

Education

No Degree - Business Administration

Arkansas State University
Jonesboro, AR

Skills

  • Operational budgeting
  • Store operations oversight
  • Promotional planning
  • Hourly shift management
  • Strategic thinker
  • Special events
  • Strategic planning
  • Recruitment and hiring
  • Relationship building and management

Timeline

Store Manager

Dicks Sporting Goods
05.2015 - Current

General Manager

Best Buy
10.2006 - 05.2015

Vehicle Dispatcher/Operator Specialist

United States Air Force, USAF
12.1988 - 12.1992

Store Director

Meijer
10.1986 - 10.2006

No Degree - Business Administration

Arkansas State University
Mike Piotrowski