MIKAYLA WALSH
Greenville
Summary
Dedicated and hardworking server with a proven ability to thrive in fast-paced, high-pressure environments. Adaptable and quick to learn new menus, and systems. Committed to providing exceptional customer service with a positive attitude, strong attention to detail, and a team-first mindset. Reliable, punctual, and always ready to go the extra mile to ensure guest satisfaction and smooth front-of-house operations.
Overview
6
6
years of professional experience
Work History
Receptionist
D-BAT
01.2020 - 01.2021
- Managed front desk operations, including phone calls and customer inquiries, at a sports facility.
- Utilized strong communication skills while scheduling lessons, operating a multiline phone, and upselling merchandise.
- Oversaw the sanitation of the facility with more than 200 customers daily.
Server
Chesapeake Inn Restaurant and Marina
01.2021 - Current
- Managed busy restaurant shifts, ensuring smooth operations and high customer satisfaction.
- Maintained cleanliness and organization in the front- and back-of-house areas.
- Provided excellent customer service by addressing customer inquiries and concerns.
- Delivered exceptional customer service in a high-volume environment.
Server
Blackened Kraken
09.2024 - 02.2025
- Provided exceptional customer service, ensuring guest satisfaction.
- Trained new servers on the menu and restaurant protocols.
- Maintained cleanliness and organization of dining area.
Fast Food Worker
Cali Style Burger
11.2024 - 05.2025
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Maintained cleanliness and organization of workstations and dining areas consistently.
- Managed a cash register and conducted transactions with precision and efficiency
Education
Bachelor of Science - Business Administration, Finance
East Carolina University
Greenville, NC12-2026
Skills
- Problem-solving
- Teamwork
- Customer service
- Adaptability
- Strong work ethic
Timeline
Fast Food Worker
Cali Style Burger
11.2024 - 05.2025
Server
Blackened Kraken
09.2024 - 02.2025
Server
Chesapeake Inn Restaurant and Marina
01.2021 - Current
Receptionist
D-BAT
01.2020 - 01.2021
Bachelor of Science - Business Administration, Finance
East Carolina University
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