Mikayla Robles
Raleigh
Summary
Dedicated sales associate with proven ability in cash handling and enhancing customer experiences. Recognized for reliability and flexibility, contributing to streamlined operations and satisfied customers.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rocky Mountain Chocolate Factory Inc.
Corpus Christi, TX
08.2025 - 10.2025
- Make the chocolate treats to place on display
- Assist customers with sales and packing orders
- Cashing out customers, counting money in register, and closing register
- Clean and stock shelves for next day
Restaurant Hostess, Back of House
Saltgrass Steakhouse
Corpus Christi, TX
03.2025 - 07.2025
- Greeted and seated guests promptly, ensuring a positive first impression.
- Managed reservation systems to optimize table turnover and guest flow.
- Assisted in training new staff on greeting standards and customer service protocols.
- Maintained cleanliness and organization of host area for efficient operations.
- Answered customer questions about hours, seating, and menu information.
Cashier
Hurricane Alley Waterpark
Corpus Christi, TX
06.2024 - 09.2024
- Processed customer transactions efficiently using point-of-sale system.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring proper change and balancing at shift end.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Cashier
Dollar Tree Stores
Corpus Christi, TX
11.2023 - 06.2024
- Implemented strategies to enhance customer satisfaction during peak hours.
- Organized merchandise displays to promote sales and enhance the shopping experience.
- Monitored inventory levels, reporting discrepancies to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Host
La Playa Grill
Corpus Christi, TX
06.2021 - 07.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated waitlist, providing timely updates to guests on seating availability.
- Resolved guest inquiries and concerns, enhancing overall dining experience.
- Streamlined check-in processes, reducing wait times for guests.
- Completed daily side work and opening and closing duties without fail.
- Opened and closed seating sections according to volume of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
- Answered customer questions about hours, seating, and menu information.
Education
No Degree -
Roy Miller HighSchool
Corpus Christi, TXSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Inventory tracking
- Display setup
Languages
English
Full Professional
Timeline
Sales Associate
Rocky Mountain Chocolate Factory Inc.
08.2025 - 10.2025
Restaurant Hostess, Back of House
Saltgrass Steakhouse
03.2025 - 07.2025
Cashier
Hurricane Alley Waterpark
06.2024 - 09.2024
Cashier
Dollar Tree Stores
11.2023 - 06.2024
Host
La Playa Grill
06.2021 - 07.2023
No Degree -
Roy Miller HighSchool