Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Harrell

Benson

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Walmart and various restaurants. Proven ability in cash handling and guest engagement, consistently enhancing customer satisfaction and fostering repeat business. Recognized for adaptability and teamwork in high-pressure environments, ensuring seamless service and positive experiences.

Overview

9
9
years of professional experience

Work History

Overnight Stocker

Walmart
04.2024 - 11.2024
  • Stocked shelves efficiently to ensure product availability for customers.
  • Maintained cleanliness and safety standards throughout the store environment.
  • Collaborated with team members to streamline stocking processes.
  • Customer Service
  • Set up displays

Server

1906 Bistro and Bourbons
07.2023 - 12.2023
  • Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
  • Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Demonstrated adaptability by learning menu items and daily specials quickly for informed recommendations.
  • Handled cash and processed payments accurately, ensuring smooth transaction flow at point of sale.
  • Engaged with guests to create a welcoming atmosphere, fostering repeat visits and positive reviews.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Cheddar's Scratch Kitchen
07.2018 - 06.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Shift Lead and new employee trainer

Child Caregiver

Oakmont Baptist Church
04.2018 - 04.2019
  • Assisted in creating a safe, nurturing environment for children during programs.

Server

IHOP
05.2017 - 03.2018
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Customer Service Cashier

Chick-fil-A
11.2015 - 05.2017
  • Processed customer transactions efficiently using POS systems.
  • Resolved customer inquiries and complaints to enhance satisfaction.
  • Managed cash drawer with accuracy, ensuring balanced end-of-shift reports.
  • Assisted in training new cashiers on procedures and customer service standards.

Education

No Degree - Nursing

Pitt Community College
Winterville, NC

High School Diploma -

John Paul II High School
Greenville, NC
05-2016

Skills

  • Strong work ethic
  • Customer service specialist
  • Cash handling
  • Guest engagement
  • hosting
  • kitchen prep/cooking
  • bartending skills/fruit prep
  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Heavy lifting
  • sales display setup/ create menus and artistic advertising signs
  • artistic
  • delivery skills
  • organization/cleaning skills

Timeline

Overnight Stocker

Walmart
04.2024 - 11.2024

Server

1906 Bistro and Bourbons
07.2023 - 12.2023

Server

Cheddar's Scratch Kitchen
07.2018 - 06.2020

Child Caregiver

Oakmont Baptist Church
04.2018 - 04.2019

Server

IHOP
05.2017 - 03.2018

Customer Service Cashier

Chick-fil-A
11.2015 - 05.2017

No Degree - Nursing

Pitt Community College

High School Diploma -

John Paul II High School

Similar Profiles

CREATE PROFILE
Mikayla Harrell