Summary
Overview
Work History
Education
Skills
LEADERSHIP
Timeline
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Mikaella Jackson

Winston-Salem

Summary

Caring and motivated future healthcare professional with volunteer experience in patient care and a strong foundation in teamwork, safety, and service. Passionate about supporting patients with dignity and empathy as a PCA, with additional experience in fast-paced food service that strengthened communication and adaptability.

Overview

2
2
years of professional experience

Work History

Crew Member

Zaxbys
11.2023 - 08.2024
  • Efficiently took and entered customer orders using point-of-sale systems, ensuring accuracy and speed in a high-volume environment.
  • Maintained a clean and welcoming dining room and guest areas, regularly sanitizing surfaces and organizing seating to enhance the overall dining experience.
  • Delivered exceptional service by engaging with guests, addressing their needs, and ensuring satisfaction, contributing to a positive atmosphere in the restaurant.

Cashier

Arby's
12.2022 - 11.2023
  • Processed customer orders quickly and accurately, providing friendly and attentive service at the cash register.
  • Prepared made-to-order food items, adhering to food safety standards and ensuring high-quality presentation.
  • Regularly cleaned and maintained the dining room and service counter, fostering a hygienic environment for guests.
  • Offered prompt customer service, addressing inquiries and resolving issues to enhance the overall dining experience.

Education

Pre Nursing -

Winston-Salem State University (WSSU)
Winston Salem, NC
05.2028

Skills

  • Strong communication skills both in writing and speaking
  • Experience handling several responsibilities, working in rushed settings, and providing excellent service under pressure
  • A record of successfully managing time to balance tasks for work, school, and extracurricular activities

    Multitasking and organization

    Teamwork and collaboration

    Attention to detail

LEADERSHIP

  • Captain
  • Color Guard, Union County High School
  • Summer 2023 - Winter 2023

Timeline

Crew Member

Zaxbys
11.2023 - 08.2024

Cashier

Arby's
12.2022 - 11.2023

Pre Nursing -

Winston-Salem State University (WSSU)

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Mikaella Jackson