Mikaela Gulledge
Purchasing Manager
Charlotte,NC
Summary
Dedicated purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.
Overview
9
9
years of professional experience
Work History
Order Management Specialist
Pattons Inc
01.2023 - Current
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Established strong working relationships with key clients through exceptional service delivery resulting in long-term partnerships.
- Enhanced order processing efficiency by streamlining workflows and implementing best practices.
Parts Specialist
Pattons Inc.
07.2022 - 01.2023
- Audited and corrected discrepancies in inventory numbers.
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures.
- Issued parts to technicians to complete customers' repairs.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Purchasing Manager
Universal Air And Gas Products Corp.
08.2021 - 07.2022
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships and negotiated prices.
- Used Macola to authorize and monitor purchase orders and consumables.
- Adjusted procedures to maximize department effectiveness.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Worked with clients to resolve claim issues quickly and efficiently.
- Assessed areas of service concern and developed improvement plans.
Warehouse Associate
Amazon
04.2021 - 08.2021
Kitchen Shift Leader
Chick-fil-A
08.2015 - 08.2021
Education
BBA - Business Administration And Management
Catawba College
Salisbury, NC12.2022
Associate of Applied Science - Business Administration And Management
Central Piedmont Community College
Charlotte, NC12.2020
Skills
- Profit and Loss Understanding
- Bid Process Management
- Company Inventory Oversight
- Effective Working Relationships
- Waste Reduction
- Constructive Feedback
- Continuous Improvement Strategies
- Vendor Negotiations
- Supplier Performance Management
Timeline
Order Management Specialist
Pattons Inc
01.2023 - Current
Parts Specialist
Pattons Inc.
07.2022 - 01.2023
Purchasing Manager
Universal Air And Gas Products Corp.
08.2021 - 07.2022
Warehouse Associate
Amazon
04.2021 - 08.2021
Kitchen Shift Leader
Chick-fil-A
08.2015 - 08.2021
BBA - Business Administration And Management
Catawba College
Associate of Applied Science - Business Administration And Management
Central Piedmont Community College
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