Summary
Overview
Work History
Education
Skills
Timeline
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Miguel Sanchez

Indian Trail

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Chuy's Tex-Mex Restaurant. Proven ability to enhance guest experiences through effective multitasking and menu memorization, while maintaining cleanliness standards. Recognized for building rapport with customers and improving service efficiency during peak hours.

Overview

3
3
years of professional experience

Work History

Server

Chuy's Tex-Mex Restaurant
01.2024 - Current
  • Delivered excellent customer service while taking orders and addressing guest inquiries.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
  • Adapted quickly to changing priorities during peak hours, ensuring efficient service flow.
  • Gained familiarity with menu items to provide recommendations and enhance guest experience.
  • Participated in training sessions to learn best practices for food safety and hygiene standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Engaged with customers to build rapport, contributing to a welcoming atmosphere in the restaurant.

Busser

Rock & Brews
10.2023 - 10.2024
  • Maintained cleanliness and organization in dining areas, enhancing overall guest experience.
  • Delivered exceptional service by promptly clearing and resetting tables for incoming guests.
  • Assisted servers during high-volume periods, improving workflow efficiency and guest satisfaction.
  • Trained new bussers on operational procedures and restaurant policies, promoting team cohesion.
  • Monitored stock levels of utensils and supplies, ensuring availability for smooth operations.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Host

Rock & Brews
01.2023 - 10.2024
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed waitlists efficiently, optimizing seating arrangements during peak hours.
  • Communicated effectively with kitchen and service staff to coordinate guest needs.
  • Assisted in training new hosts on company policies and customer service standards.
  • Handled reservation systems to streamline guest experiences and minimize wait times.

Education

High School Diploma -

Sun Valley High School
Monroe, NC
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Tableside etiquette
  • Upselling techniques
  • Multitasking and organization
  • Safe food handling
  • Menu memorization
  • Team collaboration

Timeline

Server

Chuy's Tex-Mex Restaurant
01.2024 - Current

Busser

Rock & Brews
10.2023 - 10.2024

Host

Rock & Brews
01.2023 - 10.2024

High School Diploma -

Sun Valley High School

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Miguel Sanchez