Mickayla Johnson
Greensboro
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Floral Host
Lowes Foods
Greensboro, NC
11.2024 - Current
- Advised customers on floral selections, providing expert recommendations based on preferences and occasions.
- Developed seasonal promotional displays, increasing store visibility and attracting new customers through creative presentations.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
Midway Spirits Supervisor
WOODS OF TERROR
Greensboro, NC
12.2023 - Current
- Coached new bartenders on essential techniques and best practices to optimize customer service experience.
- Instructed bartenders on register system functionalities to streamline transaction processes and improve service efficiency.
- Managed cash handling and tip distribution processes at the end of each night.
- Managed scheduling processes to optimize team availability and resource allocation.
- Assisted in tracking inventory levels and compiling order lists. Helped maintain stock accuracy through regular inventory checks. Supported team efforts in ensuring timely order placements.
Lead Photographer
East Coast Capture
Greensboro, NC
08.2022 - Current
- Mentored junior photographers, providing guidance on technical skills and artistic direction to elevate team performance.
- Conducted on-site photo sessions at various locations, adapting quickly to changing environments and lighting conditions.
- Cultivated long-lasting relationships with clients through clear communication, professionalism, and attention to detail.
- Delivered outstanding customer service by addressing concerns promptly and ensuring final products exceeded client expectations.
Bartender/Server
Hops Burger Bar
Greensboro, NC
02.2019 - 03.2024
- Crafted and served a diverse range of cocktails and beverages to enhance customer satisfaction.
- Trained new staff on bar operations, cocktail preparation, and customer service best practices.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Engaged with customers to build rapport, resulting in repeat business and positive reviews.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High school or equivalent -
Union High School
Camas, WA06.2013
Skills
- Restaurant Experience
- Bartending
- POS
- Management
- Time management
- Customer service
- Phone etiquette
- Serving Experience
- Team player mentality
- Highly reliable
- Strong multitasking
- Cash handling
Languages
American Sign Language
Timeline
Floral Host
Lowes Foods
11.2024 - Current
Midway Spirits Supervisor
WOODS OF TERROR
12.2023 - Current
Lead Photographer
East Coast Capture
08.2022 - Current
Bartender/Server
Hops Burger Bar
02.2019 - 03.2024
High school or equivalent -
Union High School