Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Meyers

Concord

Summary

Qualified Agent with documented history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Excellent record of expanding market share, retaining customers and promoting new initiatives.

Overview

18
18
years of professional experience
1989
1989
years of post-secondary education

Work History

Live Answer Agent

Tryon Medical Partners
Charlotte
06.2020 - Current
  • Managed patient inquiries and scheduled appointments efficiently.
  • Coordinated communication between medical staff and patients effectively.
  • Processed patient information while maintaining confidentiality standards.

Package Handler

Amazon
Concord
12.2016 - 01.2020
  • Sorted packages by size and destination for efficient logistics flow.
  • Operated material handling equipment to move packages within the warehouse.
  • Maintained cleanliness and organization of work areas for safety compliance.

Customer Service Representative

Atrium Health
Charlotte
01.2018 - 08.2019
  • Assisted patients with scheduling appointments and managing inquiries.
  • Provided accurate information about services and procedures to patients.
  • Resolved customer complaints swiftly, ensuring satisfaction and compliance with policies.

Patient Registrar

Atrium Healthcare
Charlotte
06.2008 - 01.2018
  • Verified patient information for accuracy and completeness.
  • Processed patient registrations using electronic health record systems.
  • Scheduled patient appointments and coordinated with medical staff.

Education

Julia Richman
New York, NY

Some College (No Degree) - Accounting

LIU
Brooklyn , Ny

Some College (No Degree) - Law

John Jay College of Criminal Justice
New York (City), NY

Skills

  • Appointment scheduling
  • Patient information management
  • Electronic health record
  • Compliance standards

Languages

English
Full Professional

Timeline

Live Answer Agent

Tryon Medical Partners
06.2020 - Current

Customer Service Representative

Atrium Health
01.2018 - 08.2019

Package Handler

Amazon
12.2016 - 01.2020

Patient Registrar

Atrium Healthcare
06.2008 - 01.2018

Julia Richman

Some College (No Degree) - Accounting

LIU

Some College (No Degree) - Law

John Jay College of Criminal Justice
Michelle Meyers