Michelle-Renee Henry
Hampstead
Summary
Skilled Nurse with 10+ years of experience providing outcome-driven direct patient care. Wide skillset, able to quickly adapt to any setting, and thrive in fast-paced environments. Excellent interpersonal skills, collaborative ability, and patient-centered approach, with positive, proactive, and kind demeanor.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Front Desk Coordinator
Beauty Bar Boutique Salon
10.2023 - Current
- Greets clients at front desk and engage in pleasant conversations while managing check-in or check-out process.
- Effectively and respectfully communicates with stylists and clients to maintain daily scheduled work flow.
- Answers customer telephone calls and e-mails promptly and appropriately handles needs.
RN - PACU
Novant Health New Hanover Regional Medical Center
03.2020 - 09.2023
- Provided top-quality post-anesthesia nursing care for patients across the lifespan in 25 bay PACU at fast-paced teaching hospital.
- Recovered patients from wide range of procedures and surgeries. Closely monitored post-operative vital signs and consciousness, observing for complications and responding to emergencies.
- Maintained airway, monitored surgical site, and administered medications and IV therapies in accordance with established protocols and patient care plans.
- Communicated effectively with members of anesthesia and surgical team during post-anesthesia recovery to enhance patient outcomes.
- Oversaw transfers and provided thorough patient education.
- Streamlined handoff procedures by efficiently communicating pertinent information to nursing staff taking over patient care.
- Maintained accurate and timely documentation using Epic EMR.
- Communicated therapeutically with patients and families, maintaining kind, compassionate, and culturally responsive demeanor.
- Complied with all care standards and ensured patient safety.
- Precepted students and new hires, delivering hands-on training and effective instruction.
- Successfully met learning needs of self by completing 30 CEUs (Continuing Education Units) each year as required by unit.
Personal Trainer/Group Fitness Instructor
MCCS Okinawa
04.2012 - 04.2016
- Developed personalized fitness programs tailored to client goals and needs, educated clients on proper exercise techniques, and injury prevention strategies.
- Led group fitness classes, fostering a supportive environment for participants of all skill levels.
RN, ICU
Onslow Memorial Hospital
01.2008 - 05.2011
- Delivered outcome-driven patient care in 12-bed ICU, floating as needed to Telemetry and Intermediate Care units.
- Administered critical care interventions for diverse patient populations in fast-paced ICU environment.
- Collaborated with multidisciplinary teams to develop and implement treatment plans integrating assessment data, patient medical history, and ongoing observation.
- Performed specialized bedside skills including CRRT, tracheostomy care, ventilator care, balloon pumps, paralytic and vasoactive drips, wound care, tube feedings, foley care, and pressure ulcer prevention.
- Evaluated patients’ vital signs and lab data to determine emergency intervention needs. Calmly responded to Code Blue events.
- Closely monitored patients using specialty medical equipment including cardiac monitors, mechanical ventilators, oxygen delivery devices, transducers, and pressure lines.
- As member of hospital RRT (Rapid Response Team), quickly and calmly responded to RRT and Code Blue calls throughout hospital.
- As AHA-certified instructor, taught BLS, ACLS, and PALS courses.
- Met learning needs of self by completing CEUs (Continuing Education Units) per standards of North Carolina Board of Nursing.
Personal Trainer
LiveTrainCommit Studio
02.2004 - 04.2007
- Designed personalized fitness programs based on client goals and assessments.
- Monitored client progress, adjusting plans to optimize results and maintain motivation.
- Educated clients on nutrition and lifestyle choices to support fitness objectives.
Sales Associate- Temporary Holiday Position
Tiffany & Company
09.2003 - 12.2003
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Developed product knowledge to effectively assist customers in making informed purchasing decisions.
RN, ICU Float Pool/Staff Registered Nurse, MICU
Queen's Medical Center
01.2001 - 05.2002
- Provided nursing care for critically ill patients with multi-systemic issues in all adult specialized ICUs.
- Managed complex cases by coordinating resources and services for optimal patient support.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
RN, Surgical Trauma ICU
Washington Hospital Center
04.2000 - 05.2001
- Provided top-quality post-anesthesia and post-operative nursing care to critically-ill patients in demanding Surgical ICU at large teaching hospital.
- Conducted comprehensive assessments, identifying patient needs and coordinating appropriate interventions.
- Collaborated with multidisciplinary teams to optimize treatment strategies and improve patient outcomes.
RN, Cardiac Surgical ICU
Washington Adventist Hospital
07.1998 - 03.2000
- Successfully completed six month ICU internship focused on cardiac surgery.
- Provided top-quality post-anesthesia and post-operative nursing care for patients after Coronary Artery Bypass Graft (CABG) surgery.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
Certificate of Completion - Nursing Refresher Course
UNC At Chapel Hill-Friday Center/North Carolina AHEC
Chapel Hill01-2020
Bachelor of Science - Nursing
University of Maryland, Baltimore
Baltimore, MD05-1998
Associate of Arts - Nursing
Montgomery College
Takoma Park, MD06-1994
Skills
- Direct Patient Care
- Advanced Assessments
- Treatment Planning
- Critical Care, Telemetry
- Post-Anesthesia Care
- Patient Monitoring
- EMR Documentation (Epic)
- Patient & Workplace Safety
- Therapeutic Communication
- Professional Communication, Team Collaboration
- Patient Education and Compassionate Care
- HIPAA Compliance
Certification
- Registered Nurse (RN) North Carolina, #220701
- Basic Life Support (BLS), American Heart Association
Timeline
Front Desk Coordinator
Beauty Bar Boutique Salon
10.2023 - Current
RN - PACU
Novant Health New Hanover Regional Medical Center
03.2020 - 09.2023
Personal Trainer/Group Fitness Instructor
MCCS Okinawa
04.2012 - 04.2016
RN, ICU
Onslow Memorial Hospital
01.2008 - 05.2011
Personal Trainer
LiveTrainCommit Studio
02.2004 - 04.2007
Sales Associate- Temporary Holiday Position
Tiffany & Company
09.2003 - 12.2003
RN, ICU Float Pool/Staff Registered Nurse, MICU
Queen's Medical Center
01.2001 - 05.2002
RN, Surgical Trauma ICU
Washington Hospital Center
04.2000 - 05.2001
RN, Cardiac Surgical ICU
Washington Adventist Hospital
07.1998 - 03.2000
Certificate of Completion - Nursing Refresher Course
UNC At Chapel Hill-Friday Center/North Carolina AHEC
Bachelor of Science - Nursing
University of Maryland, Baltimore
Associate of Arts - Nursing
Montgomery College