Michelle Ramirez
Chapel Hill
Summary
Dynamic and detail oriented, excelling in packaging and labeling while fostering team collaboration. Proven problem-solver, adept at enhancing customer satisfaction and loyalty through effective communication and service. Recognized for maintaining a clean workspace and efficiently managing inventory, contributing to operational success.
Overview
2026
2026
years of professional experience
Work History
Warehouse Associate
Amazon
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Managed delivery truck unloading and organization of packages
- Handled customer pick-ups and returns efficiently
- Maintained a clean and orderly workspace
Customer Service Representative
Lowes Home Improvment
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Retail Sales Associate
Target
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping
- Assisted in managing inventory levels, accurately processing shipments, and restocking.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Northwood High School
Pittsboro, NC07.2020
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Target
06.2024 - Current
Warehouse Associate
Amazon
Customer Service Representative
Lowes Home Improvment
High School Diploma -
Northwood High School
Similar Profiles
Gayathri VGayathri V
CS Associate at AmazonCS Associate at Amazon
Veronica HilbyVeronica Hilby
Trainer at AmazonTrainer at Amazon
Jedidia TambuJedidia Tambu
Agent de production at AmazonAgent de production at Amazon
Juan NietoJuan Nieto
Warehouse Laborer at AmazonWarehouse Laborer at Amazon
Theo PrestonTheo Preston
Freelance Illustrator at Private PracticeFreelance Illustrator at Private Practice