Overview
Work History
Education
Skills
Objective
Certification
Languages
Timeline
Generic

Michelle Mendez Espinosa

Charlotte,North Carolina

Overview

4
4
years of professional experience
1
1
Certification

Work History

Process Assistant (PA)

Amazon
Charlotte, NC
11.2024 - Current
  • Assisted with workflow coordination and operational support
  • Helped guide associates and support productivity goals
  • Communicated priorities and updates to team members
  • Assisted leadership with daily operations
  • Assisted in maintaining accurate inventory records using Amazon's inventory management systems.

Customer Service/Cashier

Fuji Hibachi & Teriyaki
Charlotte, NC
05.2022 - 12.2025
  • Provided excellent customer service
  • Resolved customer complaints effectively, fostering positive relationships and loyalty.
  • Worked effectively in a fast-paced environment
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing product information and recommendations.

Education

Certificate of Phlebotomy -

Carolinas College of Health Sciences
Charlotte, NC
07.2026

High School Diploma -

Harding University High School
Charlotte, NC
06.2022

Skills

  • Completed a 10-week Phlebotomy Program at Carolinas College of Health Sciences
  • Customer service experience
  • Strong communication and interpersonal skills
  • Leadership experience as an Amazon Process Assistant (PA)
  • Experience coordinating workflow and supporting team members
  • Detail-oriented, organized, and dependable
  • Ability to multitask in fast-paced environments

Objective

Recent phlebotomy program graduate seeking an entry-level Phlebotomist position. Dedicated to providing compassionate patient care, maintaining specimen integrity, and contributing to a positive healthcare environment through strong communication and attention to detail.

Certification

Phlebotomy Training Certificate – Carolinas College of Health Sciences

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Process Assistant (PA)

Amazon
11.2024 - Current

Customer Service/Cashier

Fuji Hibachi & Teriyaki
05.2022 - 12.2025

Certificate of Phlebotomy -

Carolinas College of Health Sciences

High School Diploma -

Harding University High School
Michelle Mendez Espinosa