Michelle Herring
Fayetteville
Summary
Dedicated Professional with background in leadership and operational excellence, ready to drive strategic initiatives and streamline processes. Known for fostering team collaboration and delivering consistent results, adapting effectively to evolving demands. Expertise spans project management, strategic planning, and stakeholder communication. Possesses strong problem-solving abilities and proactive mindset, ensuring organizational goals are met efficiently and effectively.
Overview
26
26
years of professional experience
Work History
ASSISTANT DIRECTOR
US ARMY MWR CYSS
10.2022 - Current
- Serves as a Child and Youth Services (CYS) Assistant Director of a Level 3 CYS Program with responsibility for assisting the Facility Director in the operation of an assigned CYS program IAW all applicable regulations and standards.
- Acts as Director in Director's absence.
- Applies professional knowledge and experience to plan, implement, and supervise an all-inclusive program that promotes growth and development of children and youth.
- Ensures facility/outdoor grounds maintain appropriate standards for condition and sanitation.
- Provides program oversight and accountability for the performance of assigned staff and the safety and well-being of children and youth IAW DoD, Army and local policies and standards.
- Collaborate with Trainer to ensure all staff follow risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.), all staff training is current and scheduling of training.
- Monitors and analyzes adult/participant ratio sheets to ensure proper staffing policies are enforced and met.
- Prepares work schedules for assigned staff to meet ratio, group size requirements and facility budget.
- Ensures children/youth are appropriately always supervised.
- Ensure policies, procedures, and SOPs are being followed to support program goals.
- Tracks employee working hours, annual and sick leave to input into payment systems database to ensure staff are compensated correctly and in timely manner.
- Maintains a file and record of staff timesheets and leave slips.
- Serves as a member of the Installation Child and Youth Evaluation Team to ensure compliance with health, fire, safety, facility, and program regulatory requirements and CYS standards.
- Assists in maintaining DoD/Army certification for assigned program areas, and helps ensure program achieves and retains NAEYC or Army equivalent and maintains accreditation/Army equivalent standards.
- Ensure compliance with DA guidance to include CYPPP, fee policies, program registration/enrollment, and baseline standards and benchmarks, and provides input on installation needs and trends to Facility Director for inclusion in the CYS Operations Plan.
- Initiates requests for recruitments utilizing Army CYS Standard Position Descriptions.
- Supervises and evaluates employees based on established performance standards.
- Provides appropriate staff professional recognition and/or disciplinary action.
- Recommends assigned staff for promotion IAW Child and Youth Personnel Pay Program (CYPPP) guidelines.
- Conducts written observations of staff during all hours of operation, and evaluates employees based on established performance standards.
- Supports and budgets for staff annual training requirements (i.e., credentials, certifications, and training for professional management staff)
- Ensures timely submission of personnel actions
- Provides training for employees as required
- Government Purchase Cardholder procures supplies and equipment to sustain building and Facility budget. Property manager, inventories and accounts for materials, Key Control manager.
- Assists supervisor in maintaining program budget inputs information for briefings to administration.
- Manages assigned program areas to budget
- Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting, and reporting of funds through daily reports to collect and maintain up-to-date statistical data for planning and reporting purposes to IAW higher headquarters and statutory requirements.
- Monitors food service program for assigned area ensuring compliance with all applicable Army and USDA food program policies and procedures to include proper meal components and portion sizes.
- Ensures kitchen staff follows CYSS dietary components and gives proper substitution for children with allergies.
- Maintains food program records as required by state.
- Leads and Assist parents in an active program of parental involvement, providing parent education opportunities and encouraging parent observation and participation.
- Encourages parent representation on CYS Parent Advisory Board and or Parent/Youth council and Child and Youth Evaluation Team.
- Conducts annual parent/parent-youth satisfaction surveys ICE and analyzing results.
- Supervises volunteers and assigns roles as required.
- Provides input for information, conducts briefings on building, staff and morale to command and administration monthly.
SUPERVISORY PROGRAM SPECIALIST
US ARMY MWR CYSS
01.2019 - 10.2022
- Served as Child Development Center manager and SAC responsible for supervising staff and monitoring ratios of youth throughout day.
- Served as Child, Youth and School Services manager.
- Provides program oversight and accountability for the performance of assigned staff and the safety and well-being of children and youth according to CYS, DOD, Army and local policies and standards.
- Performs all administrative tasks such as attendance records, daily reports, filing, inputting information into a data support system (CYMS) for record keeping.
- Provides input and execution of budget.
- Government Purchase Cardholder for CYS.
- Works in cooperation with B.G.C.A as a registered member to plan activities to enrich the lives of children
- Arranges for bus transportation of children/youth as required.
- Interacts professionally with staff, children, parents, and local installation command personnel.
- Coordinates with Trainer to meet individual staff needs, meet training dates, goals and objectives in timely manner.
- Ensure SNAP paperwork is current and up to date daily
- Tracks child enrollments /youth attendance to ensure maximum occupancy rate.
- Coordinate and transport children to and from DODEA and Harnett County Schools.
- Assist in preparing work schedules for assigned staff to meet ratio and group size requirements.
- Ensure staff is following scheduled daily activities for children and lesson plans.
- Participates in program evaluation using designated instruments such as ITERS, ECERS AND SACERS (as required), self-inspection materials, and national accreditation tools.
- Assisted, achieved and maintained passing of DoD certifications, AHHI inspection and NAEYC accreditation.
- Ensures curriculum envelops the social, emotional, physical, and cognitive evolution of children through correct implementation of the 5 service areas utilized by children to learn through play positively.
- Ensures all sources are protected, accounted for and expanded in compliance, procures supplies and equipment for facility.
- Applied my experience and knowledge to maintain NAEYC Accreditation standards, COA and Army equivalent standards.
- Acted as liaison to DODEA school.
- Acts as building Fire Marshall.
- Oversees and monitors food program and ensures compliance with USDA food program policies, procedures and maintains accurate records.
- Ensured weekly food order was complete and turned in for timely delivery, conducts daily observations and monitors facility for safety and security to include surveillance to ensure compliance with CYS, military installation and Department of the Army standards 608-10.
- Performs other duties as assigned.
PROGRAM ASSISTANT
US ARMY MWR CYSS
10.2010 - 01.2018
- Served as a CYPA in one or more CYS programs.
- Maintained control of and accounted for whereabouts and safety of children and youth ranging in age from 6 weeks to 18 years.
- Assisted in planning, coordinating, and conducting activities for program participants, including group as well as individual child activities.
- Established a program environment to sustain participant interest and promotes positive interactions with other children, youth, and adults.
- Prepared, arranged, and maintained indoor and outdoor activity areas and materials to accommodate daily schedule.
- Assisted children and youth with special projects and homework.
- Lead and organized monthly room/ staff meetings.
- Coordinated staff break and planning schedules.
- Reviewed and implemented daily schedules and activity plans to ensure age and stage appropriateness
- Sets up displays and bulletin boards.
- Organize, plan and conduct quarterly parent teacher conferences.
- Interacted with children and youth using approved child guidance and youth development techniques
- Interacted professionally with staff members, parents, and local installation command personnel.
- Supervised children and youth during daily schedule of indoor and outdoor activities, on field trips, outings, and special events.
- Promoted and modeled safety, fitness, health, and nutrition practices.
- Cared for special needs children and youth as directed by the facility Training Specialist.
- Notifies supervisor of health, fire, and safety compliance concerns.
- Assisted, arrange and serve appropriate snacks or meals where applicable.
- Worked in kitchen to prepare meals in childcare facility as necessary in cook’s absence.
- Followed and observed USDA standards and accountability for meals according to age groups.
- Observed children for signs that may indicate illness, abuse, or neglect and reports as directed.
- Noted special instructions provided by parents.
- Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.
- Participated in program evaluation using designated instruments such as ITERS, ECERS AND SACERS (as required), self-inspection materials, and national accreditation tools.
- Assisted in achieved and maintained passing DoD certification and NAEYC accreditation.
- Provided care and supervision, oversight, and accountability for program participants in compliance with local policies, guidance, and standards.
- Completed training requirements using approved OSD and Service materials to include designated training modules.
- Ensured compliance with law, policies, and regulations applicable to DoD Child Youth Service programs.
- Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.
- Secures supplies, equipment, and facilities.
- Collects, maintains, and reports program participation data.
- Performs other related duties as assigned according to AR 608-10.
Child and Youth Program Assistant
U.S Army MWR CYS
03.1999 - 02.2002
- Served as a CYPA in one or more CYS programs
- Maintained control of and accounted for whereabouts and safety of children and youth ranging in age from 6 weeks to 18 years
- Assisted in planning, coordinating, and conducting activities for program participants, including group as well as individual child activities
- Established a program environment to sustain participant interest and promotes positive interactions with other children, youth, and adults
- Prepared, arranged, and maintained indoor and outdoor activity areas and materials to accommodate daily schedule
- Assisted children and youth with special projects and homework
- Lead and organized monthly room/ staff meetings
- Coordinated staff break and planning schedules
- Reviewed and implemented daily schedules and activity plans to ensure age and stage appropriateness
- Sets up displays and bulletin boards
- Organize
- Plan and conduct quarterly parent teacher conferences
- Interacted with children and youth using approved child guidance and youth development techniques
- Interacted professionally with staff members, parents, and local installation command personnel
- Supervised children and youth during daily schedule of indoor and outdoor activities, on field trips, outings, and special events
- Promoted and modeled safety, fitness, health, and nutrition practices
- Cared for special needs children and youth as directed by the facility Training Specialist
- Notifies supervisor of health, fire, and safety compliance concerns
- Helped arrange and serve appropriate snacks or meals where applicable
- Worked in kitchen to prepare meals in childcare facility as necessary in cook’s absence
- Lead PTA group, observed children for signs that may indicate illness, abuse, or neglect and reports as directed
- Noted special instructions provided by parents
- Ensures children and youth (as applicable) depart with authorized person according to written parental instructions
- Participated in program evaluation using designated instruments such as ITERS, ECERS AND SACERS (as required), self-inspection materials, and national accreditation tools
- Assisted in achieved and maintained passing DoD certification and NAEYC accreditation
- Provided care and supervision, oversight, and accountability for program participants in compliance with local policies, guidance, and standards
- Completed training requirements using approved OSD and Service materials to include designated training modules
- Ensured compliance with law, policies, and regulations applicable to DoD Child Youth Service programs
- Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies
- Secures supplies, equipment, and facilities
- Collects, maintains, and reports program participation data
- Performs other related duties as assigned according to AR 608-10
Education
Associate of Applied Science - Early Childhood Education Administration
Fayetteville Technical Community College
Fayetteville, NC06-2020
Child Development Associate Credential -
Council For Professional Recognition
03-2015
Skills
- Ability to Supervise
- Ability to Train
- Government Purchase Card Holder/ Procurement
- Managed both digital and physical filing systems
- Prepare clearly written and formatted documents and reports
- Facility/property/key manager
- Fire Marshall and Building safety manager
- Payment data management
- Records information management
- Enhanced program efficiency by streamlining processes for time-saving
- Develop and implement child development programs
- Manage facility logistics of 224 pupils and Staff
- Communicate effectively oral and written
- Outstanding Customer service
- Ability to Identify and rectify customer concerns
- Regulatory and Government compliance
- Staff coordination
- Operations Management
Additional Information
Proof of Appraisals, Awards, Certificates, Background checks, first aid and CPR can be produced upon request.
Professional References
- Mrs. Rhoda Taylor, Director, Sammy’s House Inclusive Child Development Center, 19424 Wearyall Lane, Pflugerville, TX, 78660, 254-458-8635
- Mrs. Dawn Roberts, Part Day Preschool Teacher, 6940 Woodmark Dr, Fayetteville, NC, 28304, 910-797-1120
- Ms. La Tina Edmonds, M.A, LPCA, 1129 Glen Iris Dr, Fayetteville, NC, 28314, 910-308-6167
Trainings Certificates
- VLS
- Anti-Terrorism Level 1
- EEO / Anti-Harassment for Supervisor
- CPR & First Aid
- Information Assurance
- INFOSEC
- OPSEC
- Controlled Unclassified Information CUI
- Employee Safety course
- Supervisor Safety course
- Risk Management
- Government Purchase Card
- US Bank
- BMC Personnel Module
- Unit Fire Safety Marshall
- Payment Card Industry
- Data Security Standards
- Operation Excellence OPEX
- Serv Safe
- National Training Center on Inclusion
- Army CYS Manager IDP Trainings
Timeline
ASSISTANT DIRECTOR
US ARMY MWR CYSS
10.2022 - Current
SUPERVISORY PROGRAM SPECIALIST
US ARMY MWR CYSS
01.2019 - 10.2022
PROGRAM ASSISTANT
US ARMY MWR CYSS
10.2010 - 01.2018
Child and Youth Program Assistant
U.S Army MWR CYS
03.1999 - 02.2002
Associate of Applied Science - Early Childhood Education Administration
Fayetteville Technical Community College
Child Development Associate Credential -
Council For Professional Recognition
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