Michelle Blue
Maxton
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
15
15
years of professional experience
Work History
Direct Care Worker
Touchstone Residential Services
Lumberton
08.2024 - Current
- Conducted home visits to assess client needs and provide support services.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Facilitated communication between clients, family members and medical staff.
- Adapted strategies depending on individual needs while adhering to established protocols.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Quality Inspector
Sanderson Farms
Saint Pauls
12.2016 - 03.2024
- Learned new testing methods through continued education and research.
- Recommended corrective actions to minimize rate of product defects.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Provided technical support to production staff regarding quality issues.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed finished items for defects and ordered reworks to eliminate irregularities.
Correctional Officer
Robeson County Sheriffs Office
Lumberton
04.2010 - 06.2014
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Supervised inmates during day-to-day activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Education
Associate of Science - General Education
Fayetteville Technical Community College
Fayetteville, NC05-2015
Skills
- Client assessment
- Self-care training
- Appointment coordination
- Database management
- Communication facilitation
- Conflict resolution
- Time management
- Team collaboration
- Record keeping
- Quality assurance
- Verbal and written communication
Timeline
Direct Care Worker
Touchstone Residential Services
08.2024 - Current
Quality Inspector
Sanderson Farms
12.2016 - 03.2024
Correctional Officer
Robeson County Sheriffs Office
04.2010 - 06.2014
Associate of Science - General Education
Fayetteville Technical Community College