Michele Morton
Albemarle
Summary
Offering strong candidate for maintaining customer satisfaction and operational efficiency, with willingness to learn and grow in new environment. Contributes solid grasp of customer service principles and ability to handle tasks such as packing items and ensuring inventory is organized. Ready to use and develop organizational and customer service skills in Desired Position role.
Overview
19
19
years of professional experience
Work History
Stylist
Myself
08.2006 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
Caterer
Tiffany’s at the Boardroom
05.2021 - 12.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Collaborated with clients to plan event venues, menus and budgets.
- Set up and broke down kitchen for service.
- Coordinated with team members to prepare orders on time.
Paramedic
Union County EMS
04.2012 - 02.2016
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Education
Paramedic - Paramedic
SCC
Albemarle, NCAssociate Degree In Cosmetic Arts - Stylist
SCC
Albemarle, NCAssociate Degree In Medical Assisting - MOA
SCC
Albemarle, NCSkills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Organization
- Active listening
- Flexible schedule
- Photoshoot hairstyling
- Hair styling
- Heavy lifting
- Records management
Timeline
Caterer
Tiffany’s at the Boardroom
05.2021 - 12.2022
Paramedic
Union County EMS
04.2012 - 02.2016
Stylist
Myself
08.2006 - Current
Paramedic - Paramedic
SCC
Associate Degree In Cosmetic Arts - Stylist
SCC
Associate Degree In Medical Assisting - MOA
SCC
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