Michela Jenkins
Liberty
Summary
Dedicated Home Care Provider with HonorHealth, skilled in compassionate caregiving and patient care. Enhanced client independence through personalized support and effective communication. Trained staff on best practices, improving service quality. Proficient in vital signs monitoring and documentation, ensuring safety and compliance in care delivery. Committed to fostering positive client relationships.
Overview
8
8
years of professional experience
Work History
Home Care Provider
HonorHealth
North Carolina
02.2026 - Current
- Provided personalized care and support to clients, ensuring comfort and safety in their homes.
- Assisted patients with daily living activities, promoting independence and enhancing quality of life.
- Monitored vital signs and reported changes in health status to healthcare professionals.
- Developed individualized care plans in collaboration with multidisciplinary teams to meet client needs.
- Educated clients and families on health management practices, fostering understanding of care protocols.
- Trained new staff on best practices for home care delivery, enhancing team performance and service quality.
- Implemented infection control procedures, maintaining a safe environment for clients and caregivers alike.
- Coordinated with external healthcare providers to facilitate continuity of care for clients transitioning between services.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Pizza Maker
Papa Johns
Burlington Nc
02.2026 - Current
- Prepared high-quality pizzas using established recipes and cooking techniques.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Monitored inventory levels and assisted in restocking ingredients as needed.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on pizza-making processes and customer service standards.
- Implemented improved pizza assembly methods, reducing preparation time and enhancing quality.
- Ensured timely order fulfillment by effectively managing multiple tasks under pressure.
CNA
Culpeper Health and Rehabilitation
Culpeper Va
04.2021 - 06.2022
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident environments, adhering to health regulations.
- Documented patient care accurately in electronic health records for compliance and continuity.
- Supported rehabilitation exercises under supervision, promoting resident mobility and independence.
- Trained new CNA staff on best practices for resident care and facility protocols.
- Assisted patients with daily living activities, promoting independence and dignity.
- Implemented infection control measures effectively, reducing risk within the facility environment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Sales Associate
Tractor Supply Company
Culpeper, VA
05.2020 - 03.2021
- Participated in promotional events to boost sales and engage community interest.
- Contributed to visual merchandising efforts, enhancing product displays to attract customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Shenandoah Garden Spot
Culpeper Va
03.2018 - 05.2020
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained inventory accuracy through regular stock checks and organization.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Collaborated with team members to create an inviting store atmosphere for shoppers.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
- Trained new associates on customer service best practices and operational procedures.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers at home with landscaping and decorating their yards
Education
High School Diploma -
Eastern View High School
Culpeper Va 05.2020
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
- Emotional support
- Patient transportation
- First aid and safety
- Housekeeping tasks
- Wound care
- Progress documentation
- Recording vital signs
- Vital signs monitoring
- Client documentation
- Dementia care
Timeline
Home Care Provider
HonorHealth
02.2026 - Current
Pizza Maker
Papa Johns
02.2026 - Current
CNA
Culpeper Health and Rehabilitation
04.2021 - 06.2022
Sales Associate
Tractor Supply Company
05.2020 - 03.2021
Sales Associate
Shenandoah Garden Spot
03.2018 - 05.2020
High School Diploma -
Eastern View High School