Micheal Chavis
Concord
Summary
Proficient shipping coordinator with a proven track record in inventory management and process optimization. Skilled in streamlining operations and enhancing team performance to achieve on-time delivery and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Shipping Dock Associate
Amazon Fulfillment Center
Charlotte
10.2025 - Current
- Coordinated outbound shipments to ensure on-time delivery of packages, contributing to customer satisfaction.
- Collaborated with team members to streamline shipping processes, reducing delays in dispatch.
- Processed outbound shipments, including packing and labeling products for delivery.
- Inspected products for quality before distribution to ensure standards were met.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Organized inventory in designated storage areas to enhance accessibility for team members.
- Operated computers to access information related to shipping activities.
Shipping Dock Associate
Amazon Fulfillment Center
Concord
05.2021 - 02.2022
- Resolved customer issues with knowledgeable and friendly service, contributing to high customer satisfaction.
- Recognized by management for providing exceptional customer service.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Leveraged software and tools to streamline processes and enhance overall performance.
Assistant Kitchen Manager
Mitchells Tavern
Westlake
06.2012 - 05.2021
- Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
- Trained new team members in cooking techniques and kitchen procedures.
- Ensured cleanliness and organization of kitchen equipment and work areas.
- Collaborated with suppliers to source high-quality ingredients for dishes.
- Led cross-functional teams to implement operational improvements and enhance efficiency.
- Verified order accuracy from wait staff to ensure quality service to customers.
- Adapted menu items to meet dietary restrictions or allergies upon request from customers.
Lead Line Cook
Bob Evans Restaurant
Westlake
01.2008 - 06.2012
- Led kitchen staff to streamline food preparation and service.
- Trained new team members in cooking techniques and kitchen procedures.
- Maintained high standards of food safety and cleanliness in the kitchen.
- Developed daily special menus, ensuring ingredient availability.
- Monitored inventory levels, facilitating timely supply orders.
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Prepared presentations using Microsoft Office Suite applications such as PowerPoint, Word and Excel.
Education
High School Diploma -
Lincoln West High School
Cleveland, OH06-2006
Skills
- Shipping coordination
- Inventory management
- Material handling
- Quality control
- Process optimization
- Microsoft Office
- Customer service
- Logistics planning
Timeline
Shipping Dock Associate
Amazon Fulfillment Center
10.2025 - Current
Shipping Dock Associate
Amazon Fulfillment Center
05.2021 - 02.2022
Assistant Kitchen Manager
Mitchells Tavern
06.2012 - 05.2021
Lead Line Cook
Bob Evans Restaurant
01.2008 - 06.2012
High School Diploma -
Lincoln West High School