To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Staff Performance Manager
Employbridge
10.2022 - Current
Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
Conducted full-cycle recruiting for various departments and levels of the organization.
Sourced, screened, and interviewed candidates to identify top talent.
Led teams to drive results and meet production, quality and safety goals.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Documented human resources records and maintained confidentiality of sensitive personal information.
Senior Sales Lead
CDPC
05.2020 - 10.2022
Earned the Top Performer Award for closing the most sales in the field in one pay period (14).
Top Salesman in the company for 12 consecutive months.
Held monthly meetings to give information, take feedback and provide updated training.
Managed Sales trainees in their training period.
Monitored employee productivity and optimized procedures to reduce costs.
Generated revenue by coaching staff on effective prospecting and lead development strategies.
B2B, Cold-Calling, Upselling, Door-to-door sales.
Detention Officer
Pender/New Hanover County Sheriff's Office
10.2018 - 05.2020
Maintained control of the institution to ensure the safety and security facility, inmates, staff, and the general public by enforcing rules,regulations, policies, and procedures
Managed 65+ inmates daily and successfully controlled operations to reduce internal incidents
Supervised work crews of 65+ inmates in various settings
Managed the daily administrative operations of the department.
Outside Sales Consultant
Coca-Cola Of Northern New England
02.2016 - 10.2018
Successfully acquired a full-time position after completing a 4-month sales internship.
Established new accounts through cold calling and personal visits to potential customers.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Dispatched company vehicles to stores to help increase sales and run product placement and advertisement campaigns
Anticipated, consumer buying patterns to create purchase and inventory plans
Built better teams and customer relationships to increase sales and have a positive/effective workplace.
Education
Associate of Science - Criminal Justice And Psychology
Wake Technical Community College
Raleigh, NC
2024
Certificate - Human Resources Management
Coursera
2022
C.E. Diploma - L.E. Training, DOCC, Leadership And Social Science
Cape Fear Community College
Wilmington, NC
2019
High School Diploma -
Camden Hills Regional High School
Rockport, ME
2016
Skills
Personnel Management
Staff Training
Hospitality and Accommodation
SalesForce / Connected
CRM Software
Performance Evaluation
Rapport Building
Talent Acquisition
Customer Service
HR Policies and Procedures
Languages
English
Native or Bilingual
Czech
Native or Bilingual
Slovak
Full Professional
Volunteer Activity
Volunteer Firefighter (Wilmington, NC)
Tutoring, Coaching (YMCA)
Timeline
Staff Performance Manager
Employbridge
10.2022 - Current
Senior Sales Lead
CDPC
05.2020 - 10.2022
Detention Officer
Pender/New Hanover County Sheriff's Office
10.2018 - 05.2020
Outside Sales Consultant
Coca-Cola Of Northern New England
02.2016 - 10.2018
Associate of Science - Criminal Justice And Psychology
Wake Technical Community College
Certificate - Human Resources Management
Coursera
C.E. Diploma - L.E. Training, DOCC, Leadership And Social Science
Cape Fear Community College
High School Diploma -
Camden Hills Regional High School
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