Michael Wright
Hudson
Summary
Dynamic professional with a proven track record in risk management and expert problem solving, honed through experiences as a Student Concern Specialist at Caldwell County Schools and a Deputy Sheriff. Excelled in enhancing team performance and fostering customer relations. Skilled in emergency response and compliance monitoring, significantly contributing to safer community environments. Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Student Concern Specialist
Caldwell County Schools
Lenoir
08.2017 - Current
- Provided guidance and support to fellow students on academic issues.
- Monitored student behavior and discipline in accordance with district regulations.
- Investigated incidents involving disciplinary action against students or faculty members.
- Provided guidance and support to teachers, staff and students in the school.
- Served as a liaison between the school administration and community groups or organizations.
- Resolved conflicts between faculty members and students.
- Displayed strong decision making abilities and confidence to staff and students.
- Enforced disciplinary policies and procedures.
Deputy Sheriff
Caldwell County Sheriffs Department
Lenoir
08.2003 - 02.2017
- Maintained order in courtrooms by identifying disturbances and taking appropriate action.
- Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
- Conducted traffic stops, issued citations, and made arrests when necessary.
- Adhered to departmental policies and procedures while performing job duties.
- Testified in court in connection with criminal prosecutions to support judicial process.
- Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
- Created youth and public outreach programs and neighborhood watches while teaching D.A.R.E. and G.R.E.A.T. classes to local schools.
- Wrote detailed arrest and accident reports.
- Utilized specialized equipment, such as night vision goggles, during operations.
- Performed surveillance of suspected criminal activity.
- Participated in drills designed to test response times and preparedness levels.
- Assisted in the apprehension of dangerous fugitives from justice.
- Conducted tactical operations in high-risk environments.
- Served as a liaison between the school and local law enforcement agencies during incidents requiring police involvement.
Education
Some College (No Degree) - Basic Law Enforcement
CCC&TI
Hudson, NCSkills
- Risk management
- Emergency response
- Expert problem solving
- Compliance monitoring
- Team performance improvement
- Customer relations
Certification
- Basic Law enforcement
- Advanced Law enforment
- D.A.R.E Instructor
- SRO certified
- SWAT Operator
- Advanced SRO
Timeline
Student Concern Specialist
Caldwell County Schools
08.2017 - Current
Deputy Sheriff
Caldwell County Sheriffs Department
08.2003 - 02.2017
Some College (No Degree) - Basic Law Enforcement
CCC&TI
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