Michael Williamson
Whittier
Summary
Dynamic lawn care business owner with a proven track record at Williamson Lawn Care & More, excelling in team leadership and customer relations. Expert in horticulture and quality control, I enhanced service offerings through eco-friendly practices, achieving high client satisfaction and operational efficiency. Committed to training and mentoring staff for excellence.
Experienced with lawn care techniques, including mowing, fertilizing, and pest control. Utilizes business management skills to streamline operations and enhance customer satisfaction. Track record of building strong client relationships and maintaining high service standards.
Overview
17
17
years of professional experience
Work History
Lawn Care Business Owner
Williamson Lawn Care & More
03.2022 - Current
- Managed daily operations to ensure high-quality lawn care services.
- Developed and implemented efficient scheduling processes for client appointments.
- Trained and mentored staff on best practices in lawn maintenance techniques.
- Utilized eco-friendly products to enhance service offerings and promote sustainability.
- Built strong customer relationships through effective communication and personalized service.
- Oversaw inventory management, ensuring availability of necessary tools and supplies.
- Conducted regular quality inspections to maintain service excellence and client satisfaction.
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
Compounder Tech
Amway
03.2009 - 03.2022
- Operated mixing equipment to produce high-quality compounds efficiently.
- Monitored ingredient measurements to ensure accuracy and consistency in formulations.
- Collaborated with quality assurance teams to maintain compliance with industry standards.
- Conducted routine maintenance on machinery, minimizing downtime and operational disruptions.
- Trained new team members on safety protocols and best practices in compound production.
- Implemented process improvements that enhanced throughput and reduced waste in operations.
- Led cross-functional projects aimed at optimizing production workflows and resource allocation.
- Developed standard operating procedures for compounding processes, ensuring adherence to regulatory requirements.
- Enhanced production efficiency by streamlining compound mixing processes and implementing quality control measures.
- Operated mixers, scales, meters, pumps, forklifts safely and according to industry standards.
- Leveraged advanced knowledge of chemical properties to optimize recipe formulations while minimizing adverse reactions between ingredients.
- Submitted finished product samples to laboratory for approval.
Education
High School Diploma -
Ionia High School
Ionia, MISkills
- Team leadership qualities
- Scheduling and planning
- Training and mentoring
- Quality control measures
- Pest control management
- Marketing and promotion
- Horticulture
- Lawn maintenance expertise
- Decision-making capacity
- Customer service
- Attention to detail
- Driven and determined
- Verbal and written communication
- Team collaboration and leadership
- Work Planning and Prioritization
- Customer relations
Timeline
Lawn Care Business Owner
Williamson Lawn Care & More
03.2022 - Current
Compounder Tech
Amway
03.2009 - 03.2022
High School Diploma -
Ionia High School