Summary
Overview
Work History
Education
Skills
References
School Involvement
Certification
Timeline
Generic

Michael Taylor

Raleigh

Summary

Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Branch Manager

US Appliance
05.2023 - Current
  • Manager of Wilmington and Raleigh branch locations in NC.
  • Directed 10+ employees at any given time with technical training and customer satisfaction.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.

Lead Mechanic

Skypaxxx
11.2022 - 05.2023
  • Performed routine and scheduled maintenance services.
  • Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Improved team productivity through effective delegation of tasks and clear communication among mechanics.
  • Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
  • Reduced downtime for repairs by maintaining a well-organized inventory of parts and tools necessary for various jobs.

Education

High School Diploma -

Sherwood High R8
Creighton, MO
05.2021

ECPI University
Virginia Beach, VA
06.2025

Jacksonville University
Jacksonville, FL
05.2022

Skills

  • Customer Service
  • Following Direction
  • Quick Decision Making
  • Quick Learner
  • Branch operations management
  • Excellent time management skills
  • Excellent work ethic
  • Attention to detail
  • Team supervision

References

Michael, General Manager, (904) 200-9064, Panera

School Involvement

High school basketball - 2020-2021 Track & Field - 2019-2021 Scholar Bowl - 2018-2019

Certification

EPA Type 1

Drivers License

Timeline

Branch Manager

US Appliance
05.2023 - Current

Lead Mechanic

Skypaxxx
11.2022 - 05.2023

High School Diploma -

Sherwood High R8

ECPI University

Jacksonville University

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Michael Taylor