Michael Taylor
Raleigh
Summary
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Branch Manager
US Appliance
Wilmington, NC - Raleigh, NC
05.2023 - Current
- Manager of Wilmington and Raleigh branch locations in NC.
- Directed 10+ employees at any given time with technical training and customer satisfaction.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Lead Mechanic
Skypaxxx
11.2022 - 05.2023
- Performed routine and scheduled maintenance services.
- Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Improved team productivity through effective delegation of tasks and clear communication among mechanics.
- Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
- Reduced downtime for repairs by maintaining a well-organized inventory of parts and tools necessary for various jobs.
Education
High School Diploma -
Sherwood High R8
Creighton, MO05.2021
ECPI University
Virginia Beach, VA06.2025
Jacksonville University
Jacksonville, FL05.2022
Skills
- Customer Service
- Following Direction
- Quick Decision Making
- Quick Learner
- Branch operations management
- Excellent time management skills
- Excellent work ethic
- Attention to detail
- Team supervision
References
Michael, General Manager, (904) 200-9064, Panera
School Involvement
High school basketball - 2020-2021 Track & Field - 2019-2021 Scholar Bowl - 2018-2019
Certification
EPA Type 1
Drivers License
Timeline
Branch Manager
US Appliance
05.2023 - Current
Lead Mechanic
Skypaxxx
11.2022 - 05.2023
High School Diploma -
Sherwood High R8
ECPI University
Jacksonville University