Michael Sutton
Henderson
Summary
Pharmacy Manager with expertise in regulatory compliance, staff supervision, and clinical consultation. Proven track record in implementing continuous quality improvement initiatives and enhancing patient care through effective procedures. Results-driven Pharmacy Manager with extensive experience in regulatory compliance and staff training. Skilled in automated dispensing systems integration. Maintenance and training of computerized order entry system leading to enhanced patient outcomes and operational efficiency.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Lifepoint Health
Louisburg
10.2018 - Current
- Managed pharmacy operations to ensure compliance with regulations and policies.
- Supervised pharmacy staff, delivering training on best practices.
- Ordered inventory biweekly to meet demand and minimize backorders.
- Implemented procedures ensuring adherence to federal, state, and local laws for medication dispensing.
- Evaluated new medication and/or innovative drug delivery systems identify potential improvement to patient outcomes.
- Coordinated nursing staff training on new formulary items.
- Collaborated with multi-disciplinary teams to enhance patient care.
- Established safety protocols to maintain a secure working environment.
Therapeutic Consulting Pharmacist (Remote)
Conduent Inc,
Henderson
09.2005 - 10.2018
- Collaborated with healthcare providers to optimize medication therapies for patients.
- Developed training materials for pharmacy staff on new systems and procedures.
- Monitored prescription processing workflows to ensure accuracy and efficiency.
- Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
- Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
- Applied clinical criteria and judgement to prior authorization requests for medications for state government clients.
- Assisted call center staff, professional and non-professional, with the application of clinical criteria and computer software in the prior authorization decision process from either phone or facsimile.
- Colorado Medicaid Dec 2015 - Feb 2017. Direct report to Colorado Medicaid Pharmacy Division to develop the prior authorization process and assessing Hepatitis C Direct Acting Antiviral medication requests.
- Indiana Medicaid Interim Clinical Manager Dec 2012 - May 2013. Duties included clinical review and resolution of prescriber denials of prior authorizations requests or complaints to Indiana Medicaid or the Governor's office.
Part-time PRN Staff Pharmacist
Granville Health Systems
Oxford
08.2009 - 01.2016
- Collaborated with healthcare professionals to optimize patient care plans.
- Ensured compliance with state and federal pharmacy regulations.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Supervised pharmacy technicians and interns.
Director of Pharmacy Services
Maria Parham Health
Henderson
09.1998 - 09.2005
- Directed pharmacy services, ensuring compliance with regulations and standards.
- Managed pharmacy budget and resource allocation for optimal operations.
- Coordinated with medical staff to enhance patient care through medication management.
- Developed and implemented pharmacy policies and procedures for safety and efficiency.
- Oversaw staff training programs to improve service quality and knowledge retention.
- Led pharmacy team in evaluating drug therapies for clinical effectiveness.
- Collaborated with health system leadership to align pharmacy goals with organizational strategy.
- Reviewed medication use processes to identify areas for improvement and innovation.
- Analyzed inventory levels to determine appropriate purchasing decisions for medications, supplies, equipment.
- Participated in multidisciplinary rounds and provided recommendations regarding drug therapy regimens.
- Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
- Monitored drug utilization trends and developed strategies to improve safety protocols related to medication use.
- Implemented quality assurance measures within the pharmacy department.
- Conducted performance reviews of pharmacy staff members and provided feedback on job performance.
- Reviewed medication usage data to identify areas of improvement in patient care outcomes.
- Provided leadership, guidance, and direction to all pharmacy staff members.
- Evaluated new drugs or products for potential use within the organization.
- Reviewed medication errors and adverse drug events to implement quality improvement measures and boost organizational performance.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Recruited, hired and ensured adequate training of pharmacy staff.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Pharmacist Floater
Walmart
Henderson (Base store)
01.1998 - 09.1998
- Reviewed prescriptions for drug interactions and allergies to ensure patient safety.
- Checked dosages and potential interactions before dispensing medications.
- Supervised pharmacy technicians to maintain compliance with regulatory standards.
- Collaborated with physicians to deliver high-quality, cost-effective medication solutions.
- Advised patients on side effects, interactions, and proper medication storage.
- Resolved customer complaints promptly while upholding a positive organizational image.
- Educated patients on over-the-counter medications and health maintenance strategies.
- Discussed appropriate medication options after assessing patient symptoms.
Director of Pharmacy Services (Contract Services)
Maria Parham Health
Henderson
05.1990 - 12.1997
- See Previous Director of Pharmacy Responsibilities Entry
Staff Pharmacist
Memorial Hospital Of Martinsville And Henry County
Martinsville
07.1988 - 04.1990
- Dispensed medications accurately following pharmacy policy and procedures.
- Collaborated with healthcare professionals to optimize patient treatment plans.
- Supervised pharmacy technicians in daily operations and workflow management.
- Reviewed prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Compounded non-sterile preparations such as ointments, creams or suspensions when necessary.
- Prepared sterile products according to USP 797 standards using aseptic technique.
- Maintained accurate patient medication profiles, including allergies, conditions, and concurrent medications.
Education
Bachelor of Science - Pharmacy
Medical College of Virginia
Richmond, VA05-1988
Skills
- Regulatory compliance
- Staff supervision and training
- Clinical consultation
- Continuous Quality Improvement
- Medication Profile Software Training and Implementation
- Automated Dispensing Systems Training and Implementation
- Drug utilization review
- Pharmacy operations management
- Patient safety
- Drug security
- Policy and Procedure development
Certification
- Licensed Pharmacist, North Carolina (Active)
- Licensed Pharmacist, Virginia (Inactive)
Websites
References
References available upon request.
Timeline
Pharmacy Manager
Lifepoint Health
10.2018 - Current
Part-time PRN Staff Pharmacist
Granville Health Systems
08.2009 - 01.2016
Therapeutic Consulting Pharmacist (Remote)
Conduent Inc,
09.2005 - 10.2018
Director of Pharmacy Services
Maria Parham Health
09.1998 - 09.2005
Pharmacist Floater
Walmart
01.1998 - 09.1998
Director of Pharmacy Services (Contract Services)
Maria Parham Health
05.1990 - 12.1997
Staff Pharmacist
Memorial Hospital Of Martinsville And Henry County
07.1988 - 04.1990
Bachelor of Science - Pharmacy
Medical College of Virginia
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