Michael Sedergren
Concord
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
39
39
years of professional experience
Work History
Customer Service, Prep Cook, Cook
Little Taste of Chicago
Concord
09.2024 - Current
- Prepared ingredients for daily menu items, ensuring efficiency in a fast-paced kitchen environment.
- Maintained cleanliness and organization of workstations to support food preparation standards.
- Assisted chefs in assembling dishes and ensuring quality standards.
- Processed customer transactions at the point of sale., Including use of P.O S
Auto Collision Technician
Morris Automotive
Richfield
12.2021 - 10.2023
- Performed detailed inspections of vehicles for collision damage.
- Utilized specialized tools for frame and body repairs.
- Collaborated with team members to ensure efficient workflow.
Automotive Technician
Quality Automotive Repairs
Hadley
12.2017 - 01.2020
- Diagnosed vehicle issues using advanced diagnostic equipment.
- Performed routine maintenance on various makes and models.
- Repaired and replaced faulty components efficiently.
- Maintained detailed records of repairs and services completed.
- Collaborated with team to ensure timely service delivery.
- Assisted customers with service inquiries and recommendations.
Owner Manager
Reliable Rides
Hampden
03.2014 - 07.2017
- Managed daily operations of transportation services and vehicle maintenance.
- Coordinated scheduling for drivers and customer service representatives.
- Developed and implemented safety protocols for fleet management.
- Oversaw budgeting and financial planning for operational expenses.
- Trained new employees on company policies and procedures.
- Maintained relationships with existing clients by providing superior customer service.
Manager
John's Collision Inc.
Hadley
06.1998 - 09.2013
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained staff on safety protocols and proper use of equipment.
- Managed inventory levels to optimize supply chain processes and reduce waste.
- Effectively managed 15+ employees
- Conducted regular inspections to maintain compliance with safety standards.
- Implemented process improvements to enhance operational efficiency and service delivery.
- Coordinated scheduling to ensure adequate coverage for all shifts and tasks.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Effectively as
Police Officer
Springfield Police Dept
Springfield
04.1997 - 09.2013
- Enforced laws while maintaining public safety in diverse community settings.
- Conducted thorough investigations on criminal activities and incidents.
- Collaborated with local organizations to enhance community policing efforts.
Police Officer
So. Hadley Police Dept.
So.Hadleh
09.1987 - 04.1997
- Conducted thorough investigations on criminal activities and incidents.
- Enforced laws while maintaining public safety in diverse community settings.
- Collaborated with local organizations to enhance community policing efforts.
Education
So. Hadley High School
So.Hadley, MASome College (No Degree) - Criminal Justice
Western New England College
Springfield , MASkills
- Food safety
- Kitchen operations
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Leadership
- Exceptional problem solver
- Conflict de-escalation
- De-escalation techniques
- CPR/First aid certified
- Physical fitness
- Community engagement
- Community relations
- Integrity and honesty
- Crime reduction
- Incident reporting
- Criminal investigation
- Law enforcement
- Evidence collection protocols
- Defense and arrest tactics (DAAT)
- Disciplinary measures
- Diagnostic testing
- Frame repair
- Vehicle inspection
- Defensive tactics training
Timeline
Customer Service, Prep Cook, Cook
Little Taste of Chicago
09.2024 - Current
Auto Collision Technician
Morris Automotive
12.2021 - 10.2023
Automotive Technician
Quality Automotive Repairs
12.2017 - 01.2020
Owner Manager
Reliable Rides
03.2014 - 07.2017
Manager
John's Collision Inc.
06.1998 - 09.2013
Police Officer
Springfield Police Dept
04.1997 - 09.2013
Police Officer
So. Hadley Police Dept.
09.1987 - 04.1997
So. Hadley High School
Some College (No Degree) - Criminal Justice
Western New England College