Michael Scott
Charlotte
Summary
Dedicated Security Officer with a strong track record in maintaining safety in high-traffic environments. Known for fostering effective relationships with clients and colleagues while implementing proactive measures to reduce security risks. Enhances team efficiency through comprehensive training and clear communication. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
SunStates Security
Savannah
01.2018 - Current
- Provided high-quality security services to safeguard people and property.
- Reported safety concerns, security breaches, and unusual circumstances verbally and in written reports to enhance overall security.
- Developed and maintained effective relationships with client employees and guests to foster a secure environment.
- Answer questions and phones to assist and greet guests and employees in a professional, welcoming manner.
Secretary/Security Administrator/Property Manager
United House of Prayer for All People
01.2007 - Current
- Facilitated phone communication to assist customers and clients.
- Managed budgets to ensure timely payment of various bills
- Coordinated scheduling of meetings and events to optimize workflow
- Book-keeping and Filing paperwork both electronic and manual
- Observed and conducted security checks of property, parking lots, and large areas to deter suspicious activity.
- Monitored and secured building after hours to prevent unauthorized access.
- Maintained a secure presence at designated posts in diverse weather conditions to protect community safety.
- Completed incident reports and communicated with police/EMT as necessary
DELIVERY DRIVER
YOLO EXPRESS
01.2024 - 12.2025
- Executed timely OTR deliveries, ensuring customer satisfaction across various routes.
- Managed efficient unloading and loading of truck cargo, minimizing delays during transport.
- Operated 26-foot box truck with reefer unit, maintaining cargo integrity throughout transport.
Security Professional
Allied Universal Security
Savannah
08.2015 - 05.2018
- Provided high quality security services that ensured safety of people and property.
- Reported safety concerns, security breaches, and unusual circumstances through verbal communication and written documentation.
- Constant mental alertness and attention to detail required while setting priorities and following up on assignments
- Adapted to various environments, maintaining operational effectiveness in adverse outdoor conditions such as cold, rain, or heat.
Custodial Worker, Communication Officer, School Crossing Guard
Savannah Chatham County Public School System
Savannah
01.2013 - 12.2015
- Performed cleaning tasks in schools, including stripping, buffing, and waxing floors to maintain a safe and hygienic environment.
- Ensured safety of premises through vigilant security measures.
- Responded to calls to assist with inquiries and provide support, ensuring effective communication and quick resolution of concerns.
- Imputed data into the computer upon completion of fingerprinting and background checks
- Dispatched school and city officers during security incidents.
- Documented lost children incidents and filed reports to maintain accurate records and support safety protocols.
- Performed traffic duties to ensure student safety.
Education
B.S. - Criminal Justice
Edward Waters College
Jacksonville, FL01-2014
Diploma - Ministry
McCollough Theological Seminary
Richmond, VA01-2007
Skills
- Security protocols
- Emergency response
- Incident management
- Surveillance operations
- Defensive driving
- Physical fitness
- Operations oversight
- Shift work
- Client management
- Property management
- Budget management
- Time optimization
- Microsoft Office
- Excel
- Word
- Outlook
- Publisher
- One Note
- Document organization
- Customer service excellence
- Safety training
- Conflict management
- De-escalation skills
- Leadership skills
- De-escalation skills
Awards
- Who’s who among America’s High School Students, 01/01/06
- McCollough Theological Seminary Dean’s List Recipient
- B.E.E.P (Black Executive Exchange Program Founding Ambassador)
- NULYP – National Urban League Young Professional
Volunteer Experience
Tutored and mentored at local neighborhood centers for youth. Community services such as cleaning the streets and park clean ups. Mentoring youth in churches. Volunteered for YMCA, Boys and Girls Clubs, and health fairs and all kinds. Volunteered for several voting locations. Basketball, Baseball, Softball, Soccer and Tee-Ball Volunteer Coach.
Personal Leadership
- PASTOR; United House of Prayer for All People, 10/6/12-Current
Savannah GA, Sylvania GA, Reidsville NC
Certification
Class B-CDL License
Timeline
DELIVERY DRIVER
YOLO EXPRESS
01.2024 - 12.2025
Security Officer
SunStates Security
01.2018 - Current
Security Professional
Allied Universal Security
08.2015 - 05.2018
Custodial Worker, Communication Officer, School Crossing Guard
Savannah Chatham County Public School System
01.2013 - 12.2015
Secretary/Security Administrator/Property Manager
United House of Prayer for All People
01.2007 - Current
B.S. - Criminal Justice
Edward Waters College
Diploma - Ministry
McCollough Theological Seminary