Results-driven professional with extensive experience in fleet maintenance and safety compliance. Proven ability to lead teams, optimize logistics, and build strong customer relationships to drive operational excellence.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Supershot Trucking
Blounts Creek
03.2024 - Current
Managed daily operations for a regional trucking company.
Coordinated logistics and scheduling for timely deliveries.
Oversaw maintenance and repair of trucking fleet.
Trained and mentored new drivers on safety protocols.
Handled customer inquiries and resolved service issues promptly.
Implemented efficient routing to optimize fuel usage.
Developed relationships with suppliers for reliable service support.
Ensured compliance with industry regulations and safety standards.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Developed business plan and budget to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Created marketing strategies to drive revenue and increase brand visibility.
Established pricing models that balanced competitiveness with profitability goals.
Observed safety protocols and driving laws to maximize road and personnel safety.
Identified potential risks associated with operations in order to minimize liabilities.
Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Analyzed market trends and customer feedback to identify opportunities for growth.
Provided leadership support for team members through coaching and mentorship programs.
Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
Implemented cost-saving measures across departments while maintaining quality standards.
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
Kept detailed records and driver's logs required for compliance with regulations and corporate policies.
Collaborated with dispatch and supervisors to map out routes and schedules.
Resolved conflicts between employees in a professional manner.
Ensured compliance with safety regulations throughout the facility.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Inspected truck for defects and safe operating condition before, during and after trips.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Hooked and unhooked trailers from tractor and converter dollies.
Maintained safe driving habits to protect property and general public on roadways.
Worked well with dispatchers to communicate route and schedule changes.
Operated Forklifts, 40 Ton dump trucks, Rubber tire/backhoe
Ran Draglines, Ran 240 ton Dump trucks
Loading screens with 349 Cat excavators
Operation of screeners and stackers
Operated lowboys
Diagnosed and resolved equipment issues, enhancing safety and operational functionality.
Fix/repair roads using motor graders
Maintained and cleaned ground around draglines and screeners using D6, D8, D9, D11 to uphold site safety and efficiency.
Building pads, loading dump trucks, digging ditches, Maintaining ditches
Installing concrete
Loading/unloading lowboys
Operating a 349 Cat excavator at very close proximity to workers and equipment to align 100 FT sticks of pipe bolt holes and hold the pipe up while workers bolt the pipes together
Operation of pickup trucks including maintaining and cleaning trucks and hauling trailers
Grading with excavator's' teeth and flat bucket
Welding
Operation of water trucks
Using fire hoses to clean the inside of screeners and stickers
Walking moving stackers and screeners
Opening and closing valves
Filled fluids in equipment to ensure optimal performance and operation.
13 hour shift 6 days a week no matter rain, snow, or hurricanes
Opening and closing valves
Filled fluids in equipment to ensure optimal performance and operation.