Michael Rimes
Asheville
Summary
Energetic restaurant professional with 10+ years of experience. Effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.
Overview
8
8
years of professional experience
Work History
Server
Little Bar Restaurant
09.2023 - 06.2024
- Kept thorough knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
- Contributed to a strong culture of positivity, teamwork, and professionalism
- Worked with POS system to place orders and manage bills, and collected cash, credit card, and gift certificate payments
- Up sold high profit items such as appetizers, wine bottles, and mixed drinks to enhance sales numbers
- Prepared salads, appetizers desserts, plate garnishes, and sauces
- Maintained positive relationships with extensive repeat customer base
- Trained new server hires on proper protocols and procedures followed at establishment
Server/Server Shift Captain
Smuggler Union Brewery and Restaurant
09.2019 - 09.2023
- Demonstrated hospitality and customer service while serving tables
- Knowledge of extensive proprietary microbrews
- Memorized menu additions, changes and limited offerings
- Followed safety, sanitization and food handling guidelines
- Communicated professionally with customers, colleagues and supervisors
- Trained new servers in company policies, guest service standards and best practices
- Effectively managed all daily restaurant operations during a select staffing model period
Server
Little Bar Restaurant
02.2016 - 05.2019
Education
Bachelor of Arts (B.A.) - Classical Guitar Performance
University of West Florida
Pensaola, FL12.2013
Skills
- Team member support
- Safe Food Handling
- Interpersonal Skills
- Wine Pairing Knowledge
- Menu knowledge
- Suggestive Selling
- High-volume dining
- Guest Relations Management
- Exceptional customer service
Languages
Spanish
Timeline
Server
Little Bar Restaurant
09.2023 - 06.2024
Server/Server Shift Captain
Smuggler Union Brewery and Restaurant
09.2019 - 09.2023
Server
Little Bar Restaurant
02.2016 - 05.2019
Bachelor of Arts (B.A.) - Classical Guitar Performance
University of West Florida
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