Michael Reeves
Ayden
Summary
Results-driven professional with extensive experience at Eaton Corporation, excelling in purchase order management and document control. Proven ability to enhance procurement efficiency and customer satisfaction through strategic collaboration and meticulous attention to detail. Skilled in SAP and adept at problem-solving, consistently optimizing processes for improved operational outcomes.
Overview
7
7
years of professional experience
Work History
Indirect Materials Purchaser
Eaton Corporation
La Grange
03.2025 - Current
- Accurately maintained records of purchase orders and supplier contracts.
- Worked collaboratively with vendors to monitor deliveries and maintain PO database accuracy.
- Facilitated requisition processes for MRO materials throughout different plant departments.
- Managed purchase orders for indirect materials to improve procurement efficiency.
- Resolved MRBR discrepancies in SAP, enhancing vendor invoice processing.
Customer Account Manager
Collins Aerospace/Raytheon Technologies
Wilson
09.2022 - Current
- Managed customer relationships and orders to ensure seamless service delivery.
- Oversaw repair order life cycle, optimizing processes for timely completions.
- Drove customer satisfaction through effective order management utilizing ERP systems.
- Streamlined processes from purchase order placement to closure, enhancing operational efficiency.
Wireline Orders Specialist
One Source Communications
Greenville
02.2021 - 09.2022
- Implemented wireline service orders, enhancing client satisfaction and operational efficiency
- Managed internal systems for seamless telecommunications service delivery
- Analyzed client needs and offered tailored solutions for optimal service alignment
Document Control Specialist
Eaton Corporation
La Grange
02.2019 - 02.2020
- Managed document processes through scanning, filing and transmitting while following all standard procedures
- Reviewed an array of documents, including drawings, specification sheets and blueprints to maintain accuracy
- Assisted in continuous improvement activities while developing and maintaining resulting documents
Education
BACHELOR OF SCIENCE - ADMINISTRATIVE TECHNOLOGY
East Carolina University
Greenville, NC12.2018
Skills
- Customer service and support
- Purchase order management
- Customer account management
- SAP proficiency
- Procurement strategy
- Attention to detail
- Collaboration skills
- Problem-solving techniques
- Document control
- Inventory management
- Order lifecycle management
Timeline
Indirect Materials Purchaser
Eaton Corporation
03.2025 - Current
Customer Account Manager
Collins Aerospace/Raytheon Technologies
09.2022 - Current
Wireline Orders Specialist
One Source Communications
02.2021 - 09.2022
Document Control Specialist
Eaton Corporation
02.2019 - 02.2020
BACHELOR OF SCIENCE - ADMINISTRATIVE TECHNOLOGY
East Carolina University