Michael Queen
Gastonia
Summary
Deli team member with proven efficiency in task completion and strong customer relations skills. Experienced in sanitation and cleaning procedures, ensuring a safe and clean environment. Skilled in food preparation, particularly frying chicken, with several years of industry experience.
Overview
9
9
years of professional experience
Work History
Deli Associate
Foodlion Grocery Store
Gastonia
01.2023 - Current
- Prepared deli meats and cheeses to ensure freshness and quality.
- Assisted customers with product selections and special requests.
- Maintained cleanliness and organization of the deli counter and display cases.
- Operated slicing and packaging equipment safely and efficiently.
- Followed food safety guidelines to handle and store products properly.
- Provided training support to new associates on deli procedures.
- Engaged with customers to create a welcoming shopping experience.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Operated fryer equipment to prepare various food items consistently.
Lead Cashier
Foodlion
Gastonia
01.2021 - 01.2023
- Trained new cashiers on customer service and register operations.
- Greeted customers and provided excellent customer service.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Processed returns and exchanges efficiently while adhering to company policies.
Cashier
Foodlion Grocery Store
Gastonia
09.2021 - 01.2022
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
Cashier
Kentucky Fried Chicken
Gastonia
11.2016 - 09.2021
- Assisted customers with menu inquiries and recommended food items based on preferences.
- Handled cash, credit, and debit transactions while ensuring secure cash management.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of the cashier area during busy shifts.
Education
High School Diploma -
North Gaston
Dallas, NC06-2015
Skills
- Deli operations
- Food safety
- Customer engagement
- Training support
- Problem solving
- Slicing techniques
Timeline
Deli Associate
Foodlion Grocery Store
01.2023 - Current
Cashier
Foodlion Grocery Store
09.2021 - 01.2022
Lead Cashier
Foodlion
01.2021 - 01.2023
Cashier
Kentucky Fried Chicken
11.2016 - 09.2021
High School Diploma -
North Gaston
Similar Profiles
Johnathan RodgersJohnathan Rodgers
Perishable Manager at Foodlion Grocery StorePerishable Manager at Foodlion Grocery Store
Virginia vazquezVirginia vazquez
Cashier at Foodlion Grocery StoreCashier at Foodlion Grocery Store
Lakyn YounkerLakyn Younker
Deli/Bakery Manager at Foodlion Grocery StoreDeli/Bakery Manager at Foodlion Grocery Store
brianna walkerbrianna walker
Cashier at Foodlion Grocery StoreCashier at Foodlion Grocery Store
Xavier JefferiesXavier Jefferies
Public Safety Corporal Field Training Officer at Atrium Health - CMC MainPublic Safety Corporal Field Training Officer at Atrium Health - CMC Main