Michael P Reilly
Raleigh
Summary
An enjoyable and interesting position with a dynamic company
Overview
23
23
years of professional experience
Work History
Intake Specialist
Brent Adams & Associates
01.2025 - Current
- Fielded incoming calls from potential clients inquiring about whether or not to hire an attorney to assist with their case. Qualified client to ensure that the case is one that matches with our firm's goals. Spearheaded and launched an external referral platform that handles cases that are out-of-practice for us. Introduced the referral to the client and kept them abreast of progress including the ultimate declination/acceptance from the preferred partner. Kept internal partners aware of all steps from submission to final decision. Assisted marketing manager with special projects that required attention to detail and timely follow-through.
Mobility Consultant
Mobility Works
01.2024 - 01.2025
- Demonstrated working knowledge of in-stock and ordered vaninventory, including targeted or over-age inventory in CRM. Treated all customers in an enthusiastic, courteous, and helpful manner. Delivered complete customer satisfaction at all times. Prepared and provided quotes for prospects in a complete, accurate, and timely manner. Completed all paperwork accurately and quickly, as defined by branch policies and procedures. Complied with branch policy in all activities, including customer follow-up, customer referral, prospecting, hours, data entry, etc. Understand nuances of selling and utilize the selling process, following the established sales systems. Effectively sell all products and services, as required by the General Manager.
Sales Consultant
Mercedes Benz of Cary
01.2018 - 01.2024
- Following an extensive training period, performed as a commissioned sales agent at the Cary location. Utilizing the CRM, worked with prospects to identify high-value opportunities in order to set up an in-store appointment to view our inventory. Also approached walk-in prospects to identify sales opportunities. Answered incoming calls from prospects in order to set appointments for showroom visits. Worked with internal partners in Service, Parts, and Detail departments so best delivery results could be achieved. Also consulted with outside specialists in Paint, Wheel, Glass, Tint and Dent so the automobile would be exactly as expected by the customer upon delivery.
Director of Sales
AbsolutelyNew
01.2003 - 01.2013
- Recruited, interviewed, hired, trained, and managed personnel for consumer/technology product development and launching company. Trained sales force of up to 15 in sales techniques and effective interpersonal communication utilizing advanced principles of Neuro-Linguistic-Programming. Created and monitored performance initiatives utilizing both quantitative and qualitative metrics. Developed best practices to create, deliver, and monitor sales results. Consulted with and qualified inventors along with their intellectual property in order to form mutually beneficial partnerships. Developed expertise working with patent attorney and general counsel regarding patents and patent law in order to better position the company during product licensing phase. Contributed to the design and development of new product ideas that were added to the company portfolio. Collaborated with internal partners in Design, Legal, Finance, Operations, Marketing, and Corporate Development in order to best position our products for Retail launch. Conducted company communications with attorneys, small businesses, and all principle investors. Achieved annual department revenues in excess of $8,000,000.00.
Education
B.A. - Sociology
University of North Carolina
01.1999
Timeline
Intake Specialist
Brent Adams & Associates
01.2025 - Current
Mobility Consultant
Mobility Works
01.2024 - 01.2025
Sales Consultant
Mercedes Benz of Cary
01.2018 - 01.2024
Director of Sales
AbsolutelyNew
01.2003 - 01.2013
B.A. - Sociology
University of North Carolina