Michael Norona
Asheville
Summary
Dynamic leader with extensive experience at TSUNAMI USA, excelling in hands on work, project management and people management. Proven track record in executing high value deployments and enhancing operational processes. Skilled in general networking and proficient in Zoho CRM, fostering collaboration and driving high-quality results across diverse teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Deployment
TSUNAMI USA
03.2025 - 01.2026
- Lead the strategic planning, coordination, and execution of large-scale IP camera and security system deployments across multiple sites nationwide.
- Oversee project managers, installation technicians, subcontractors, and field engineers, to ensure timely and high-quality delivery.
- Spearhead "special projects" that were high value contracts or clients.
- Manage a team of 9 people across 2 departments.
- Create and implement processes in deployment and IT departments.
Lead Installer
TSUNAMI USA
12.2020 - 03.2025
- Deployment of outdoor and indoor IP camera projects.
- Design and implement wireless and wired networks.
- Lifting and installing the 50lb camera box on a ladder or bucket lift.
- Schedule and complete a "white glove" customer training on our software.
Lead Maintenance Technician
Waynesville Housing Authority
01.2019 - 12.2020
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Adhered to established policies and standards to safely complete projects.
- Full gut renovation of the apartments bathrooms. (Tear down, plumbing, electrical, tile, drywall, fixtures and accessories)
Education
High School Diploma -
Foothill High School
Sacramento, CA06-2016
Skills
- Proficient in the operation and safe use of equipment and tools
- Skid steers and excavators
- Any lifts such as scissors lifts, boom lifts, and bucket trucks
- Knowledge of the following but not limited too electrical, plumbing, drywall, appliance repair, general repairs or remodels, etc
- General Networking
- IP Cameras
- People Management
- Project Management
- Task prioritization
- Proficient knowledge of Zoho CRM
- Communication and Collaboration
Certification
- North Carolina Electrical Contractors License (SP-FA/LV)
- North Carolina Burglar Alarm License
- Private Pilot License
Timeline
Director of Deployment
TSUNAMI USA
03.2025 - 01.2026
Lead Installer
TSUNAMI USA
12.2020 - 03.2025
Lead Maintenance Technician
Waynesville Housing Authority
01.2019 - 12.2020
High School Diploma -
Foothill High School