Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Morgan

Pantego

Summary

Operations professional with a proven track record at Shavender Trucking LLC, excelling in customer service, driver relations, and complex problem-solving. Assisting in furthering workflow efficiency and fostering team collaboration, I leverage strong decision-making skills to drive operational success and prioritizing customers expectations. Committed to continuous improvement and relationship building.


Overview

3
3
years of professional experience

Work History

Operations Assistant

Shavender Trucking LLC
06.2023 - Current
  • Solved problems timely and effectively, ensuring customer and driver satisfaction.
  • Managed day-to-day operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations.
  • Supported daily operations by answering phone call and assisting drivers in daily paperwork.
  • Worked in teams within the operations department to help resolve conflicts and streamline load efficiencies.

Restaurant Manager/ Host

Fish Hooks Cafe
08.2022 - 05.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Managment

Clemson University
Clemson, SC
05-2026

High School Diploma -

Pungo Christian Academy
Belhaven, NC
05-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Relationship building
  • Conflict resolution
  • Sales management

Timeline

Operations Assistant

Shavender Trucking LLC
06.2023 - Current

Restaurant Manager/ Host

Fish Hooks Cafe
08.2022 - 05.2023

Managment

Clemson University

High School Diploma -

Pungo Christian Academy
Michael Morgan