Michael McCall
Asheville
Summary
Dedicated security professional with extensive experience at Signal Security, skilled in incident reporting and conflict de-escalation. Proven ability to enhance safety protocols and foster positive relationships with clients. Committed to maintaining a secure environment while delivering exceptional customer service and responding effectively to emergencies.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Signal Security
04.2025 - Current
- Patrolled assigned areas to detect and report suspicious activities.
- Assisted customers by answering inquiries and resolving issues efficiently.
- Monitored premises to ensure safety and security compliance.
Unarmed Security Officer
Bradshaw Security
07.2024 - 04.2025
- Followed safety protocols and procedures to maintain a secure environment.
- Provided customer service by addressing inquiries and assisting visitors on site.
- Directed guests around building and answered accessibility questions.
- Monitored premises to ensure safety and security for staff and visitors.
Security Officer
Allied Security
07.2021 - 08.2024
- Responded promptly to alarms and security breaches.
- Assisted in conducting regular patrols of assigned areas.
- Maintained accurate logs of daily activities and incidents.
- Collaborated with law enforcement during emergencies as required.
- Enforced rules and regulations to maintain order on site.
- Provided excellent customer service while interacting with visitors and staff.
Delivery Courier
Empire Distributors Inc
01.2020 - 07.2021
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Maintained accurate records of deliveries and pickups for operational transparency.
- Utilized GPS technology to optimize delivery routes, reducing travel time.
- Assisted in training new couriers on safety protocols and delivery processes.
Education
High School Diploma -
North Buncombe High
Weaverville, NCSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Physical fitness
- Emergency response
- Relationship building and management
- Conflict de-escalation
- Staff management
Certification
- CPR - Basic life support Certified
Timeline
Security Officer
Signal Security
04.2025 - Current
Unarmed Security Officer
Bradshaw Security
07.2024 - 04.2025
Security Officer
Allied Security
07.2021 - 08.2024
Delivery Courier
Empire Distributors Inc
01.2020 - 07.2021
High School Diploma -
North Buncombe High