Michael Hall
Carolina Pines
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
20
20
years of professional experience
2001
2001
years of post-secondary education
Work History
Store manager
Food Lion
Cary
11.2005 - Current
- Managed daily operations to ensure efficient store performance.
- Trained and supervised staff to uphold customer service standards.
- Oversaw inventory management and product ordering processes.
- Hiring and interviewing associates
- Weekly sales analysis to determine goal meet and room for improvement
- Implemented merchandising strategies to enhance product visibility.
- Conducted regular staff meetings to communicate store goals and updates.
- Resolved customer complaints to maintain positive shopping experiences.
- Monitored sales trends to adjust staffing and inventory as needed.
- Ensured compliance with health and safety regulations in the store environment.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
Education
Marana High School
Marana, AzSkills
- Inventory management
- Staff training
- Visual merchandising
- Sales analysis
- Safemark certification
Timeline
Store manager
Food Lion
11.2005 - Current
Marana High School