MICHAEL GARONE
Greensboro
Summary
I am a dedicated sales and customer service oriented professional recognized for top-tier performance and an exceptional ability to connect with customers, ensuring their ongoing satisfaction and loyalty. My approach focuses on understanding and meeting client needs, fostering strong relationships that encourage repeat business. I excel in delivering personalized customer service that not only meets but exceeds expectations, securing a solid base of returning customers. Committed to maintaining these relationships, I continuously seek innovative ways to enhance customer engagement and satisfaction, ensuring a high level of trust and long-term business success
Overview
6
6
years of professional experience
Work History
Sales Consultant
Best Buy
08.2021 - Current
- Communicated product features, advantages, and benefits to customers
- Analyzed customer needs and interests, determining appropriate products
- Scheduled appointments with prospective customers to discuss purchase options
- Submit leads to Sr Consultant for in-home sales to further fulfill larger customer needs
- Listening and assessing customer needs to get what the customer needs and wants
- Applying upselling techniques as needed.
Server
Olive Garden
08.2021 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Banquet Server
Hilton
10.2020 - 07.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Sales Associate
Staples
12.2018 - 08.2022
- Used good communication skills to reduce guest dissatisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts (B.A.) in Hospitality Management -
University of North Carolina Greensboro
05.2025
Associate in Arts (A.A.) in AA in Arts -
Pitt Community College
12.2022
Skills
- Customer Relationship Management
- Time Management
- Product and service knowledge
- Sales Strategies
- Self Driven
- Strives to learn more
Personal Information
Title: SALES CONSULTANT
Timeline
Server
Olive Garden
08.2021 - 07.2023
Sales Consultant
Best Buy
08.2021 - Current
Banquet Server
Hilton
10.2020 - 07.2023
Sales Associate
Staples
12.2018 - 08.2022
Bachelor of Arts (B.A.) in Hospitality Management -
University of North Carolina Greensboro
Associate in Arts (A.A.) in AA in Arts -
Pitt Community College
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