Michael Gabriel
Havelock,NC
Summary
Driven by a results focused approach, leverage problem solving and teamwork skills at the United States Marine Corps to enhance operational efficiency and safety. Attention to detail and Initiative led to significant project completions and training advancements.
Overview
11
11
years of professional experience
Work History
Air Support Operations Operator
United States Marine Corps
11.2023 - Current
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Administrative Office Clerk
Bergen County Veterans Affairs Office
05.2023 - 10.2023
- Improved office efficiency by streamlining administrative processes and implementing organizational systems.
- Receiving incoming calls, directing them to appropriate personnel while providing excellent customer service to callers.
- Contributed to a positive work environment with strong interpersonal skills when interacting with colleagues at all levels within the organization.
- Assisted with the development of company-wide training materials, ensuring they were current, accurate, and easily accessible to all staff members.
- Increased customer satisfaction rates through prompt resolution of inquiries, thorough follow-ups, and clear communication.
Liquor Store Associate
Los Padrinos Liquor Store
01.2023 - 06.2023
- Developed strong rapport with regular customers by remembering preferences and engaging in friendly conversation during visits.
- Processed customer transactions quickly and accurately, ensuring a smooth checkout experience.
- Assisted in product merchandising for visually appealing displays that maximized sales potential.
- Strengthened loss prevention efforts by conducting vigilant monitoring of store activity and reporting suspicious behavior to management.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
Personal Training Membership Counselor
LA Fitness
01.2021 - 06.2021
- Fostered long-lasting relationships with members ensuring their fitness goals were met and eventually leading to referrals.
- Developed personalized fitness plans for new members, resulting in higher member satisfaction and retention rates.
- Increased membership sales by effectively promoting club benefits and facilities to potential members.
- Organized successful membership drives and events, leading to an increase in overall member enrollment.
Administrative Clerk
US Army Recruiting Center
04.2020 - 12.2020
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Created and updated records and files to maintain document compliance.
Administrative Office Clerk
United States Marine Corps, Camp Lejeune
03.2015 - 03.2019
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Typed, formatted and edited professional correspondence.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Worked well in a team setting, providing support and guidance.
- Ensured continuity of operations by meticulously maintaining records, reports, and documentation related to all aspects of the unit''s activities.
- Participated in humanitarian assistance missions, delivering critical aid supplies to disaster-stricken communities.
CVS Cashier/Stock Room Associate
CVS Pharmacy
08.2014 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cook
Hawks Nest Cafe
03.2013 - 05.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Mary Mcleod Bethune High School
Dobbs Ferry06.2014
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Punctual and Dependable
Training
- Basic Leadership Course
- Sexual Assault Prevention and Response Seminar
- Assistance Prevention Suicide Course
- Alcohol Substance Abuse Prevention
- Combat Lifesavers Course
Awards And Highlights
- Certificate of Commendation
- Good Conduct Award
- Humanitarian Aid Award
- Active Duty Deployment from March 2017 - September 2017
Timeline
Air Support Operations Operator
United States Marine Corps
11.2023 - Current
Administrative Office Clerk
Bergen County Veterans Affairs Office
05.2023 - 10.2023
Liquor Store Associate
Los Padrinos Liquor Store
01.2023 - 06.2023
Personal Training Membership Counselor
LA Fitness
01.2021 - 06.2021
Administrative Clerk
US Army Recruiting Center
04.2020 - 12.2020
Administrative Office Clerk
United States Marine Corps, Camp Lejeune
03.2015 - 03.2019
CVS Cashier/Stock Room Associate
CVS Pharmacy
08.2014 - 01.2015
Cook
Hawks Nest Cafe
03.2013 - 05.2014
High School Diploma -
Mary Mcleod Bethune High School
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