Michael Dalton
Reidsville
Summary
Dynamic Master Plumber with a proven track record at National Plumbing, recognized for enhancing customer satisfaction through expert troubleshooting and timely repairs. Adept at pump installation and sewer line maintenance, I foster teamwork and attention to detail, consistently reducing callbacks and driving project success.
Plumbing professional with solid background in managing both residential and commercial plumbing projects. Known for meticulous installation and repair work, consistently ensuring compliance with industry standards. Strong focus on team collaboration and adaptability, making seamless adjustments to meet project requirements. Proficient in problem-solving and maintaining high-quality workmanship.
Overview
20
20
years of professional experience
Work History
Master Plumber
National Plumbing
08.2023 - 05.2024
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
- Strengthened relationships with key vendors and suppliers through regular communication and collaboration, ensuring timely delivery of high-quality materials at competitive prices.
- Mentored junior plumbers, sharing expert knowledge and fostering skill development through hands-on training exercises.
- Managed inventory of tools and materials to maintain optimal stock levels, reducing downtime on job sites.
- Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
- Saved clients money on utilities bills by recommending energy-efficient fixtures during consultations for renovations or new installations.
- Offered guidance and training to junior team members.
- Filled pipe systems with water and air to determine location of leaks.
- Inspected sewers and piping systems to assess quality and condition.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Eliminated risks by correctly identifying potential safety hazards.
- Selected type and size of piping required for each project.
- Repaired plumbing systems, components, and equipment.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Planned pipe system layout, installation and repair according to specifications.
- Assisted with repairs to steam, drainage, and sewer lines.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Electrician
Adams Electric
10.2020 - 07.2023
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Stored and maintained power tools and equipment for each job.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
- Enhanced quality control by inspecting condition of equipment and tools.
Master Plumber
Baretech Plumbing
08.2010 - 08.2020
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
- Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
- Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.
- Increased company revenue by consistently upselling additional services and products based on clients'' needs.
- Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
- Expanded client base through positive word-of-mouth referrals from satisfied customers following successful plumbing installations or repairs.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Filled pipe systems with water and air to determine location of leaks.
- Inspected sewers and piping systems to assess quality and condition.
- Measured, threaded, and cut materials to correct angles.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Assisted with repairs to steam, drainage, and sewer lines.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Fabricated piping pieces and components in line with design specifications for each system.
Fabricator Mechanic
BETA Systems
04.2004 - 06.2010
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Maintained clean and organized working environment to promote safety and efficiency.
- Inspected equipment and materials to verify safety and quality standards.
- Managed project timeline and resources to complete work on time and within budget.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Reduced material waste, carefully planning and executing precise metal fabrication tasks.
Education
GED -
Mayland Community College
Asheville, NCSkills
- Pump installation
- Water heater repair
- Expert troubleshooting
- Sewer line maintenance
- Residential plumbing
- Commercial plumbing
- Skilled with both hand and power tools
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Electrical experience
- Works well in team environment
- Attention to detail
- Efficient
- Valid [state] driver's license
- Power tool operation
- Machinery operation
- Repair work
- Heavy lifting
- Equipment maintenance
- Material prepping
- Installation and maintenance
Timeline
Master Plumber
National Plumbing
08.2023 - 05.2024
Electrician
Adams Electric
10.2020 - 07.2023
Master Plumber
Baretech Plumbing
08.2010 - 08.2020
Fabricator Mechanic
BETA Systems
04.2004 - 06.2010
GED -
Mayland Community College
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