Michael Cody-Samuel
Winston-Salem
Summary
Dedicated technician with expertise in installation and repair, known for attention to detail and exceptional customer service. Committed to enhancing workflow efficiency and collaborating effectively with teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technician
Stanford Manufacturing
Clemmons, NC
06.2025 - 05.2026
- Operated advanced manufacturing equipment, ensuring compliance with safety and quality standards.
- Diagnosed and resolved technical issues in production processes, improving operational efficiency.
- Collaborated with team members to optimize workflow and reduce downtime during production runs.
- Conducted routine maintenance on machinery, enhancing reliability and performance of equipment.
Welder
Billboard Inc
Winston-Salem, NC
09.2023 - 02.2025
- Fabricated metal structures using MIG and TIG welding techniques.
- Interpreted blueprints and technical drawings for precise weld placements.
- Conducted quality control inspections to ensure weld integrity and durability.
- Trained junior welders on best practices and safety protocols.
- Developed standard operating procedures for complex welding tasks, enhancing workflow efficiency.
Lead Trainer
Chic-Fil-A
Winston-Salem, NC
05.2021 - 06.2022
- Developed and implemented training programs to enhance team performance and customer service standards.
- Facilitated onboarding sessions for new hires, ensuring understanding of operational procedures and company culture.
- Conducted regular evaluations of training materials, refining content for clarity and effectiveness.
- Mentored staff to foster a collaborative environment, promoting continuous improvement in service delivery.
Assistant
Passionate CNA Home Care Service
Winston-Salem, NC
10.2017 - 10.2020
- Coordinated client scheduling to optimize care delivery and minimize wait times.
- Assisted in developing personalized care plans tailored to individual client needs.
- Monitored patient health metrics, documenting changes for nursing staff's review.
- Implemented training sessions for new staff on best care practices and protocols.
- Mentored junior staff, fostering professional development and enhancing team performance.
Cashier Team Lead
Harris Teeter Distribution Center
Greensboro, NC
01.2020 - 05.2020
- Supervised cashier team, ensuring compliance with operational protocols and customer service standards.
- Trained new cashiers on system procedures and customer engagement techniques to enhance service delivery.
- Monitored cash register operations, resolving discrepancies and maintaining accurate financial records.
- Implemented process improvements that streamlined checkout procedures, reducing wait times for customers.
Security Guard
Allied Universal Security Services
Winston-Salem, NC
10.2019 - 03.2020
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Responded promptly to incidents, providing detailed reports for management review.
- Enforced access control procedures, verifying identification of visitors and employees.
Team Member
Pizza Hut
Winston-Salem, NC
10.2016 - 12.2019
- Prepared high-quality food items following standard recipes and safety procedures.
- Collaborated with team members to ensure efficient service during peak hours.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Associate of Arts - Business Administration And Management
Strayer University
Washington, DC05-2025
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Power Tools and Equipment
Certification
- Certified Forklift Operator, Liftoff Certifications - October 2-25 - 2028
- Certified overhead crane, Liftoff Certification - march 2-26 - 2029
Timeline
Technician
Stanford Manufacturing
06.2025 - 05.2026
Welder
Billboard Inc
09.2023 - 02.2025
Lead Trainer
Chic-Fil-A
05.2021 - 06.2022
Cashier Team Lead
Harris Teeter Distribution Center
01.2020 - 05.2020
Security Guard
Allied Universal Security Services
10.2019 - 03.2020
Assistant
Passionate CNA Home Care Service
10.2017 - 10.2020
Team Member
Pizza Hut
10.2016 - 12.2019
Associate of Arts - Business Administration And Management
Strayer University