Summary
Overview
Work History
Skills
Accomplishments
Certification
Affiliations
Timeline
References
Generic

Michael Childress

Hillsborough

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Owner

Childress Plumbing
Hillsborough
07.2004 - Current
  • Plumbing overseeing projects and employees. Leadership for multiple crews. License plumber for 23 years. Service, new homes, industrial, medical and commercial.
  • Managed daily operations of a full-service plumbing company.
  • Supervised a team of skilled plumbers and technicians.
  • Developed and implemented efficient scheduling for service calls and projects.
  • Oversaw inventory management for plumbing supplies and equipment.
  • Ensured compliance with safety regulations and industry standards.
  • Trained new employees on company procedures and best practices.
  • Collaborated with clients to assess needs and provide solutions.
  • Maintained strong relationships with suppliers for timely procurement of materials.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customers.
  • Reviewed legal documents related to business operations.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed policies and procedures for the organization.
  • Led startup and creation of operational procedures and workflow planning.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Collaborated with other owners on joint ventures and shared resources.
  • Conducted performance reviews for employees on a regular basis.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Managed sales presentations to promote product and brand benefits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Executed performance reviews to encourage improved productivity for team members.
  • Organized events such as trade shows and conferences.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed market trends to identify new business opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Structured HR consulting services to support clients during organizational developments and changes.

Construction plumbing supervisor

Duke university medical
Durham
07.2012 - 06.2020
  • Supervised plumbing installation and repair projects for residential and commercial properties.
  • Coordinated work schedules and resource allocation among plumbing teams.
  • Trained new employees on safety protocols and plumbing techniques.
  • Monitored compliance with local plumbing codes and regulations.
  • Conducted inspections to ensure quality workmanship on plumbing systems.
  • Managed inventory of plumbing supplies and ordered materials as needed.
  • Resolved customer complaints by providing effective solutions promptly.
  • Collaborated with contractors to facilitate project timelines and completion goals.
  • Resolved customer complaints regarding plumbing services provided by staff members.
  • Coordinated with other departments within the organization to ensure that all deadlines were met.
  • Trained new personnel in proper use of tools and equipment related to plumbing projects.
  • Provided guidance or assistance whenever required during emergency situations involving broken pipes or flooding.
  • Ensured that all employees followed safety protocols while working onsite.
  • Assigned tasks to plumbers based on their skillset, experience, or availability.
  • Developed and implemented standard operating procedures for plumbing projects.
  • Conducted performance reviews for subordinate staff members to identify areas requiring improvement or additional training.
  • Negotiated pricing agreements with suppliers in order to obtain quality materials at competitive rates.
  • Inspected completed work for conformance with applicable codes and regulations.
  • Maintained records of employee hours worked as well as expenses incurred during each project.
  • Monitored inventory levels of supplies used in plumbing jobs and ordered additional materials when necessary.
  • Investigated potential problems concerning construction sites before assigning any personnel.
  • Participated in meetings with upper management representatives in order to discuss current trends in the industry.
  • Reviewed work orders to determine job requirements, materials needed, and estimated labor costs.
  • Created budgets for upcoming plumbing projects based on estimates from suppliers or subcontractors.
  • Prepared reports summarizing progress made on various plumbing projects throughout the year.
  • Evaluated bids from subcontractors or vendors for cost-effectiveness prior to awarding contracts.
  • Provided technical advice to staff members regarding installation techniques and safety procedures.
  • Supervised and coordinated the activities of several plumbers on a daily basis.
  • Scheduled regular maintenance inspections of existing systems to ensure functionality and longevity.
  • Located and repaired leaks in water supply lines.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Cut and fit pipes to established measurements.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Performed pipe fabrication, installation, and fitting according to proper specifications.
  • Followed relevant codes, regulations, and safety techniques.
  • Recommended measures to improve maintenance methods and equipment performance.
  • Completed walk-throughs of completed systems to verify code adherence.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Prepared and planned worksites to help jobs run smoothly.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Identified and located required tools prior to starting each project.
  • Used power tools to create assemblies and sub-assemblies.
  • Supervised staff and evaluated work performance.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Reported project progress, site problems and labor status to supervisors.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Kept production team moving forward for progress in daily site operations.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Created work crew schedules and delegated assignments.
  • Obtained specifications and directed work for construction crews.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Monitored equipment operation during extraction process to detect problems.
  • Adjusted equipment to prepare for excavating and boring geological materials.
  • Set up and took down drilling rig and equipment.

Master Plumber

Drain Express
Carrboro
07.2007 - 07.2010
  • Diagnosed and repaired plumbing issues using specialized tools and equipment.
  • Trained junior plumbers on best practices and safety protocols.
  • Collaborated with contractors to ensure code compliance and project specifications.
  • Managed plumbing maintenance schedules for clients' properties.
  • Conducted inspections to identify potential plumbing problems before they escalated.
  • Verified that installations comply with local building codes and safety regulations.
  • Ensured adherence to local plumbing codes during installations and repairs.
  • Provided estimates for plumbing projects based on materials and labor needs.
  • Assisted in the training of new plumbers on safe work practices.
  • Followed all applicable health and safety standards while performing tasks.
  • Monitored performance levels of installed equipment to detect malfunctions before they become serious problems.
  • Installed, replaced, repaired and maintained piping systems, fixtures and equipment in residential and commercial buildings.
  • Dismantled malfunctioning systems using hand tools and power tools.
  • Connected water supply lines to fixtures such as sinks, toilets and appliances.
  • Planned layout of plumbing systems according to blueprints or drawings.
  • Calculated the size of necessary materials required for each job.
  • Diagnosed plumbing problems by observing mechanical functions, conducting tests, disassembling pipes and examining parts for wear or defects.
  • Worked with a variety of materials such as copper tubing, galvanized pipe, PVC plastic pipe and other related materials.
  • Scheduled repair jobs according to customer needs and availability of supplies and parts.
  • Kept up-to-date with latest industry developments through seminars and trade shows.
  • Drilled holes through walls for the passage of pipes or electrical wiring.
  • Replaced faulty valves, washers and seals in taps, showers and toilets.
  • Maintained records of maintenance activities on assigned projects.
  • Inspected boilers, tanks and other components of heating systems to ensure proper operation.
  • Provided technical support to customers regarding plumbing issues such as installation instructions or troubleshooting tips.
  • Conducted preventive maintenance programs to minimize breakdowns due to wear or corrosion.
  • Repaired leaks in drainage systems using clamps, caulking compounds or welding equipment.
  • Tested pipes for leakage using hydrostatic pressure techniques.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Cut and fit pipes to established measurements.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Performed pipe fabrication, installation, and fitting according to proper specifications.
  • Followed relevant codes, regulations, and safety techniques.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Assisted with troubleshooting and used alternative methods in emergency situations.
  • Identified and located required tools prior to starting each project.
  • Studied building plans and other materials to determine work aids required and proper installation sequences.
  • Used power tools to create assemblies and sub-assemblies.
  • Recommended measures to improve maintenance methods and equipment performance.
  • Supervised staff and evaluated work performance.
  • Completed walk-throughs of completed systems to verify code adherence.
  • Prepared project bids and gathered parts, labor and equipment needed for projects.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Verified and gathered measurements to determine proper piping sizes.
  • Installed supports from ceiling joists to secure pipes in place.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Estimated time and material costs to include in project plans.
  • Inspected work sites for holes and damage.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Shut off steam or other gases or liquids from pipes to conduct maintenance.
  • Inspected worksites to determine presence of obstructions, unsafe conditions, and crew errors.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Established sequence of installations around obstructions.
  • Welded piping using specialized techniques and computer-assisted fabrication.
  • Installed automated controls to regulate pressure and volume in pipe systems.

Skills

  • Duke University medical training program for leaders approximately 10 different areas
  • Large meetings with upper administration to address progress with projects
  • Evaluate employees for progress increases annually
  • Experience with most business computer programs

Accomplishments

  • I’m a Boy Scout leader with leadership experience of the Wood Badge adult training and the Adult leadership award

Certification

  • I am a North Carolina master plumber, licensed in around 2002
  • I am also a certified cross connection tester in the state of North Carolina
  • I have plans of obtaining these in the state of Virginia in the near future
  • I am a certified professional to warranty on demand /tankless water heaters
  • I am certified to repair and replace well pumps
  • I am certified to install corrugated, stainless steel gas piping trac pipe gas tite

Affiliations

  • On my off time I like racing Remote control Cars
  • I love hunting and fishing
  • Riding atv
  • Helping others when I can be of use.

Timeline

Construction plumbing supervisor

Duke university medical
07.2012 - 06.2020

Master Plumber

Drain Express
07.2007 - 07.2010

Owner

Childress Plumbing
07.2004 - Current

References

References available upon request.

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Michael Childress