Michael B. Spates
Durham,NC
Summary
Seeking a position where I can maximize my knowledge of financing and management experience.
Overview
28
28
years of professional experience
Work History
Sales Associate
1-800-pack-rat
Wake Forest, NC
01.2019 - Current
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Processed sales transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Maintained product displays, optimizing layout to increase visibility and drive sales performance.
- Collaborated with team members to execute promotional events, boosting customer engagement and participation.
Senior Loan Consultant
Lendmark Financial Inc
07.2015 - 05.2018
- Originated loans for potential clients. Solicited products and services for current clients. Provided collection services on delinquent accounts and recommend solutions.
Contact Center Sales Representative
Wells Fargo
08.2013 - 07.2015
- Educated clients on benefits and service products. Mentored trainees and other sales staff.
Contact Center Sales Representative
Red Ventures
04.2011 - 08.2013
- Provides customer service and initiates new order sales for a variety of inbound and outbound marketing accounts. Educated clients on benefits and service products. Mentored trainees and other sales staff.
Branch Manager
Citigroup
12.1998 - 06.2010
- Originate loans on all account in branch. Made recommendations of credit worthiness. Solicited loans and financial products and closed sales.
Education
Business Communications
Fayetteville State University
05.2004
Skills
- Proficient in Microsoft Word, Excel, PowerPoint and desktop manager
Timeline
Sales Associate
1-800-pack-rat
01.2019 - Current
Senior Loan Consultant
Lendmark Financial Inc
07.2015 - 05.2018
Contact Center Sales Representative
Wells Fargo
08.2013 - 07.2015
Contact Center Sales Representative
Red Ventures
04.2011 - 08.2013
Branch Manager
Citigroup
12.1998 - 06.2010
Business Communications
Fayetteville State University