MICHAEL BOURNE

Handle shipping and recieving. operate forklift(s). Help all employess fullfill their duties.

• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

• Communicated with supervisor to report progress, discuss issues and seek guidance.
• Kept detailed records of field measurements and data.
• Minimized potential hazards through adherence to safety guidelines during all field assignments.
• Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
• Collaborated with other field technicians to resolve complex technical issues.
• Prepared and submitted reports to document work performed and provide progress updates to management.