Michael Barnett
Kitty Hawk
Summary
Dynamic sales professional with a proven track record at OBX Beverage, excelling in customer relations and strategic account management. Leveraged strong interpersonal communication skills to enhance client satisfaction and drive revenue growth through effective upselling techniques. Committed to delivering exceptional service and fostering long-term relationships.
Overview
29
29
years of professional experience
Work History
Sales Representative
OBX Beverage
05.2003 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Delivery Driver/Sales Representative
King Wholesale
03.2002 - 05.2003
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
Computer Programmer
Xcalibur Software
09.1996 - 09.2001
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Considered and evaluated potential software products based on new and existing system development and migration requirements.
- Streamlined processes through the implementation of efficient automation tools, reducing manual workloads.
Education
BBA - Business Administration
Barton College
Wilson05-1996
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales strategy development
- Product and service sales
- Customer retention
- Strategic planning
- Account management
Timeline
Sales Representative
OBX Beverage
05.2003 - Current
Delivery Driver/Sales Representative
King Wholesale
03.2002 - 05.2003
Computer Programmer
Xcalibur Software
09.1996 - 09.2001
BBA - Business Administration
Barton College
Salesman of the Year
Recognized as Salesman of the year for multiple years for sales growth.
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