MICHAEL BAILEY
Charlotte
Summary
Professional culinary artist with focus on pastry arts, delivering exquisite creations for upscale experiences. Known for collaborative spirit and dedication to achieving exceptional results. Reliable and adaptable, consistently meeting diverse and evolving kitchen demands. Skilled in precise baking, creative design, and maintaining high standards of food safety.
Overview
7
7
years of professional experience
Work History
Travel Agent
Capture The Magic Vacations
01.2024 - Current
- Builds a clientele base utilizing social media and word of mouth.
- Effectively plans client vacations including booking accommodations and recommending experiences.
- Participates in trainings and conferences as professional development.
Kitchen Manager
Edible Art Cake Shop
11.2018 - Current
- Effectively manages operations, including food preparations, evaluating Profit and Loss, inventory management, order fulfillment, invoice systems, and responding promptly to customer emails.
- Consistently manages customer concerns and achieves resolutions to satisfy both the customer and the company.
- Implements exceptional organizational processes to handle multiple projects simultaneously and meet tight deadlines.
Cake Decorator’s Apprentice
Publix
07.2020 - 03.2021
- Built a comprehensive knowledge of bakery operations, including bread and pastry production, cake decorating, and customer service, to consistently deliver high-quality baked goods that meet customer expectations.
- Handles all aspects of bakery retail, including product display, inventory management, and sales transactions, as well as assisting customers with their bakery needs, providing product recommendations, and ensuring exceptional service.
- Ensured adherence to food safety and sanitation protocols, ensuring a clean and hygienic bakery environment that allowed the team to meet production deadlines while maintaining quality standards.
Assistant of Events
Johnson & Wales University
03.2018 - 12.2020
- Assisted in the planning, organizing, and execution of successful campus-wide activities, including workshops, seminars, and social events.
- Successfully managed event logistics, including venue selection, budgeting, vendor coordination, marketing strategies, and post-event analytics, resulting in well-attended and impactful events that enhanced the student experience.
- Fostered positive relationships with diverse stakeholders, such as students, faculty, and external partners.
Education
B.S. - Food Service Management
Johnson & Wales University
Charlotte, NC12.2020
A.A.S. - Baking & Pastry Arts
Johnson & Wales University
Charlotte, NC12.2020
Skills
- Inventory management
- Multitasking and organization
- Computer skills
- Attention to detail
- Time management
- Customer service
Timeline
Travel Agent
Capture The Magic Vacations
01.2024 - Current
Cake Decorator’s Apprentice
Publix
07.2020 - 03.2021
Kitchen Manager
Edible Art Cake Shop
11.2018 - Current
Assistant of Events
Johnson & Wales University
03.2018 - 12.2020
A.A.S. - Baking & Pastry Arts
Johnson & Wales University
B.S. - Food Service Management
Johnson & Wales University
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