Micah Rodgers
Pittsboro
Summary
As a motivated Filipino-American student at WGU currently pursuing my Bachelors degree in Cybersecurity and Information Assurance, I have a strong desire for knowledge and want to refine my understanding with workplace experience. I'm Keen on communication and pay close attention to detail to make sure the job is done with quality. I have a heavy interest in the world of computers and a passion for equipment and optimization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Research Assistant
HandymanforBC
08.2020 - Current
- Ordered parts for company auto repair and supply needs
- Researched and compared various products to ensure minimum cost while maintaining high quality.
- Maintained an ongoing list of shipping information to have ready at the company's needs.
Computer Technician Assistant
HandymanforBC
08.2020 - Current
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Custom PC Builder
Freelance
07.2019 - Current
- Have built multiple custom computer desktops to customer or personal needs
- Worked with heating elements and acrylic tubing to create custom water cooling loops
- Pre-optimized and installed Windows OS for customer ease of mind.
- Maintained a high standard of organization, presentation, and meticulous cable management
- Established clear and frequent communication with customers to ensure the product met their desires.
Merchandising Manager
HappySlip LLC
12.2018 - Current
- Digitally designed informative displays to deliver a straightforward memorable shopping experience
- Monitored stock levels and product sales to determine purchasing needs.
- Reviewed customer feedback to identify trends and improve product selection.
- Interacted with customers to obtain feedback and analyze customer desires.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Education
High School Diploma -
MITS Academy
Pittsboro, NC05-2023
Skills
- Communication
- Attention to detail
- Professionalism
- Self motivation
- Equipment installation
- Parts replacement
- Problem-solving
- Reliability
Certification
- CompTIA A+
Timeline
Research Assistant
HandymanforBC
08.2020 - Current
Computer Technician Assistant
HandymanforBC
08.2020 - Current
Custom PC Builder
Freelance
07.2019 - Current
Merchandising Manager
HappySlip LLC
12.2018 - Current
High School Diploma -
MITS Academy
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