Summary
Work History
Education
Skills
Websites
Timeline
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Micah Pride

Charlotte

Summary

Driven and adaptable IT professional with a solid foundation in software development and a passion for technology that began in middle school. Known for a proactive approach to learning and problem solving, I have expanded my skills from coding to a broader technical scope, including troubleshooting, networking, and system administration. Eager to apply my technical skills and commitment to continuous growth in an IT environment, contributing to efficient solutions and delivering exceptional support.

Work History

Technical Analyst

Atrium Health
02.2025 - Current
  • Analyzed technical systems to identify issues and optimize performance.
  • Collaborated with teammates to build and prepare Atrium Health properties with new computers, printers and other essential electronic devices.
  • Assisted in troubleshooting software errors and providing timely resolutions.
  • Documented technical processes and user guides for improved team efficiency.
  • Collaborated with cross-functional teams to support system integration projects.

Education

Software Engineering

Coding Dojo
03.2022

Skills

  • Technical Skills
  • Programming Languages: Python, JavaScript, HTML/CSS
  • Database Management: MySQL
  • Web Development Frameworks: Bootstrap, REST APIs
  • Software & Tools: Visual Studio, Ticketing Systems (eg, Jira, ServiceNow)
  • IT & Networking Skills
  • System Administration: User account management, software installation, and basic troubleshooting
  • Networking: Basic understanding of network protocols (TCP/IP, DNS, DHCP)
  • Operating Systems: Proficient in Windows and Linux environments
  • Security Awareness: Basic knowledge of firewalls, VPNs, and malware protection
  • Non-Technical Skills
  • Organizational Skills: Effective time management and prioritization
  • Communication: Strong active listening and customer service skills
  • Analytical Thinking: Proven problem-solving and critical-thinking abilities
  • Adaptability: Flexible with shifts and eager to tackle technical challenges

Timeline

Technical Analyst

Atrium Health
02.2025 - Current

Software Engineering

Coding Dojo

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Micah Pride